Microsoft adjust the Product Terms removing the option to combine Finance, Supply Chain Management, Commerce, and Project Operations licences to meet the 20 licence minimum, requiring all customers to now meet the minimum with a single product.
Check out the Product Terms here: https://bit.ly/3aAQVsy.
There’s an updated (September 2023) Dynamics 365 Licensing Guide. The biggest amendment is for the changes to the licensing of Marketing and Customer Insights, and you can find the details of that on our blog here: https://bit.ly/3sEPkOq. Viva Sales is rebranded Sales Copilot, and there are some new Business Central Essentials Attach licences for Customer Service Enterprise, Sales Enterprise and Field Service Base licences, details of which you can find in the table on page 4.
Get this updated guide here: https://bit.ly/3PzAtOj.
Microsoft announce that from 1 September, 2023 Dynamics 365 Marketing and Customer Insights will be sold together as a single product called Customer Insights. The original products retain their existing functionality but are renamed Customer Insights – Journeys and Customer Insights – Data respectively. There’s no change for existing customers and they can choose to renew their separate licences until 31 August, 2024.
New customers will be able to choose an Attach licence at $1,000 per month if they have qualifying Dynamics licences, or a standalone licence costing $1,700 per month if they don’t. Both Customer Insights licences include capacity for 10,000 Interacted People (the new Marketing Contacts) and 100,000 Unified People (the new Customer Insights Profiles), with additional capacity packs for both Interacted People and Unified People being available in three tiers of pricing. You can find pricing information, qualifying licences, and definitions here: https://bit.ly/3YZifJb.
Find the announcement article here: https://bit.ly/44EerhE, with a useful general FAQ here: https://bit.ly/3PoqSJS, and one specific to transitioning to Customer Insights – Journeys here: https://bit.ly/3R6oKHW.
There’s an updated (January 2023) Dynamics 365 Business Central On-premises Licensing Guide with just a minor change: an additional table added to the Team Members Included Tables list on page 12. Find this updated guide here: http://bit.ly/3DFpDjo.
The Microsoft Cost Management tools help you to manage your Microsoft cloud costs across Microsoft 365, Dynamics 365 and Azure. There’s an excellent article giving an overview of the improvements that were made to the tools in 2022, as well as the new ways to save money that were introduced.
You can find the article here: http://bit.ly/3Wltkkw, with its many links to lots of useful resources.
Microsoft announce that Viva Sales is generally available as of 3 October, 2022. Viva as a brand is about improving the employee experience, with the Viva Suite aimed at employees in any role across a business.
Viva Sales, however, is tailored to improve the employee experience for a specific role – sellers – and it enables these users to use Office 365 and Teams to automatically capture, access and register data into a CRM system, eliminating the administrative burden of manual data entry.
Viva Sales is included in Dynamics 365 Sales Enterprise and Premium licences, and is also available as a standalone licence priced at $40 per user per month.
Find the announcement here: https://bit.ly/3fZC28I, with links to other useful resources such as pricing information and an “Introduction to Viva Sales” course on Microsoft Learn.
Microsoft announce that Viva Sales is in preview. Viva as a brand is about improving the employee experience, and the Viva Suite is aimed at employees in any role across a business. Viva Sales is tailored to improve the employee experience for a specific role – sellers – and enables users to use Office 365 and Teams to automatically capture, access and register data into a CRM system, eliminating the administrative burden of manual data entry. In the public preview, Viva Sales will be available at no additional charge to organisations who use Microsoft 365 and Teams, and you’ll need to be licensed for Dynamics 365 to try out the full experience. Further details on licensing will be released when Viva Sales is generally available.
Find the announcement here: https://bit.ly/3bPH0TR, and a useful FAQ here: https://bit.ly/3vRZPwz.
There’s an updated (June 2022) Dynamics 365 Business Central On-premises Licensing Guide. There are just very minor changes – get the updated guide here: https://bit.ly/3tjqaCt.
Microsoft Cloud for Healthcare adds cloud services to support healthcare scenarios for customers already licensed for Microsoft 365 and/or Dynamics 365.
At its launch in November 2020 it was licensed via User SLs, but from 1 April, 2022 it will move to a per tenant licensing model costing $20,000 per month.
Find a useful datasheet here: https://bit.ly/3DNDPFU, and information on how to transition to tenant-based licensing here: https://bit.ly/3NT0pl3.
Microsoft announce that Dynamics 365 Sales Insights capabilities are added to Sales Enterprise licences. It’s not the same capacity that you’d get with a full Sales Insights licence, but Sales Enterprise-licensed users can now make use of Business Card Scanning, Conversation Intelligence, Sales Accelerator, and Lead & Opportunity Scoring.
Find the announcement here: https://bit.ly/3sj4dmR, and find details of the capacity included and how it compares to a full Sales Insights licence on page 24 of the February 2022 Dynamics 365 Licensing Guide. Get that guide here: https://bit.ly/3uEes6G.