Dynamics 365 Licensing Guide

There’s an updated (February 2021) Dynamics 365 Licensing Guide.

There are a couple of products removed (Customer Service Insights and the Virtual Agent for Customer Service) since they’re not available as standalone products any more, a name change (IoT Intelligence becomes Sensor Data Intelligence Add-in) and a couple of corrections.

Find the updated Licensing Guide here: https://bit.ly/3jdEgin, and refer to the Change Log on page 56 for detail on the changes.

Dynamics 365 Licensing Guide

There’s an updated (January 2021) Dynamics 365 Licensing Guide.

Customer Insights customers are now entitled to Customer Voice capabilities (page 15), and there are other minor language changes and clarifications detailed in the Change Log on page 57.

Keep your Licensing Guide collection up to date by grabbing this new document here: https://bit.ly/38i3uIK.