Dynamics 365 Licensing Guide

There’s an updated (June 2019) Dynamics 365 Licensing Guide. Perhaps the most interesting information is on page 2 where we get some details on upcoming releases (Customer Service Chat, Forms Pro, and Call Intelligence), a name change (AI for Sales becomes Sales Insight), and a new segment (DoD).

These changes are all expected in July or August. There are also amendments for default capacities throughout, the most important one being confirmation that Sales/Customer Service Professional licences do not count towards the 10 licence minimum for the Dynamics 365 Portal.

As usual, consult the Change Log for extra clarity and find the document itself here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Business Central Licensing Guide

There’s an updated (April 2019) Dynamics 365 Business Central Licensing Guide. The most notable change is confirmation that Business Central Essentials and Premium licences include all the functionality of PowerApps Plan 2, and there’s a change log on page 10 detailing other adjustments.

Find this guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Licensing Guide

There’s an updated (April 2019) Dynamics 365 Licensing Guide which incorporates the changes to Dynamics 365 storage and the introduction of the Customer Insights app. There’s also a useful table on page 2 reminding you of changes for this year, and several tables in the appendices have had extra detail added to them to give further clarity on what rights are included with which licences.

You’ll find the change log on page 57 if you want to work through all the changes in detail. Get this Licensing Guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 for Operations Server On-Premises Licensing Guide

There’s an updated (January 2019) Dynamics 365 for Operations Server On-Premises licensing guide. If you haven’t seen a recent version of this guide you’ll notice the new look, and there’s a useful section on page 9 detailing the licensing of Retail scenarios – something’s that only been available since late 2018.

As usual you’ll find this guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Licensing Guide

There’s a new (October 2018) Dynamics 365 Licensing Guide which reflects the changes introduced with the Fall Update. There are changes to Team Members rights, Marketing contacts, and the minimum number of licences required for the included Dynamics 365 portal, and some new SKUs: Customer Service Professional, Microsoft Relationship Sales Solution/Solution Plus, Unified Order Operations – Order Lines, and Talent Comprehensive Hiring.

Find the guide here: http://bit.ly/MSLicensingGuides, and refer to page 1 for a summary table of changes.

Dynamics 365 Licensing Guide

There’s a new (March 2018) Dynamics 365 Licensing Guide covering the licensing of the online versions of the products and incorporating the new Sales Professional User SL and how the new Dynamics 365 for Marketing app is licensed.

From a Dynamics 365 for Sales perspective the new Sales Professional User SL gives access to a subset of the functionality that the Enterprise User SL does, and pages 10/11 give an overview comparison between the two licences while a new Appendix C on page 34 expands on this. It’s also worth knowing that the Sales Enterprise and Sales Professional application modules may not be deployed on the same instance, but may be deployed on the same tenant, and pages 9/10 elaborate on this with some useful diagrams and tables.

You’ll find detail about Dynamics 365 for Marketing on page 10 where it’s explained that this new app is licensed per organisation and is based on the number of contacts in the Customer Engagement database. You can license Dynamics 365 for Marketing as a standalone app or as an add-on to either the Customer Engagement Plan or one of the Customer Engagement apps. In all cases you get an entitlement of 10,000 contacts, and can buy additional contacts in increments of 5,000 if required. The Customer Engagement Plan Applications Use Rights table in Appendix B on page 28 has been updated to include the Marketing app too.

Other changes in this licensing guide include the addition of some useful tables: find additional services and software on page 20, and default instance and infrastructure capability for the Customer Engagement apps on page 22, and for the Unified Operations Plan apps on page 23.

As usual, this guide is added to our ever-growing collection of Microsoft Licensing Guides hosted here: http://bit.ly/MSLicensingGuides.