Tag Archives: Dynamics 365 Licensing Guide

Dynamics 365 Licensing Guide

There’s an updated (November 2019) Dynamics 365 Licensing Guide. There are a number of changes which, as usual, you can find detailed in the Change Log on page 68. The most interesting ones include the addition of Digital Messaging – a new messaging Add-on for Customer Service Enterprise, licensed by user (page 19), and Chatbot Sessions for use with Azure Bot Framework bots, where each Chat and Digital Messaging licence receives an entitlement of 50 chatbot sessions pooled at the tenant level, with additional chatbot sessions available as an Add-on (page 31). There’s also some wording added on page 6 to clarify when logins are shared and individual with Device SLs.

Find this guide here: http://bit.ly/D365LGNov2019.

Dynamics 365 for Operations Server Licensing Guide

There’s an updated (October 2019) Dynamics 365 for Operations Server Licensing Guide. The main changes are for the licensing changes that will happen in October 2019: references to the Unified Operations plan are removed, and From SA User SLs become the only option for moving to the cloud. As usual, check out the Change Log for full details on page 24.

Find this Licensing Guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Licensing Guide

There’s an updated (August 2019) Dynamics 365 Licensing Guide with the changes focusing on two main areas. Firstly, for Forms Pro, there’s clarification on page 26 that Forms Pro survey respondents don’t need to be licensed as long as the survey designer is licensed, and there’s a handy table on page 55 showing the differences between Forms and Forms Pro. Secondly, AI for Sales becomes Sales Insights, and there’s a new Call Intelligence Add-on which adds an additional 1,000 hours of conversation intelligence per month, detailed on page 51.

As usual, you can find this guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Licensing Guide

There’s an updated (June 2019) Dynamics 365 Licensing Guide. Perhaps the most interesting information is on page 2 where we get some details on upcoming releases (Customer Service Chat, Forms Pro, and Call Intelligence), a name change (AI for Sales becomes Sales Insight), and a new segment (DoD).

These changes are all expected in July or August. There are also amendments for default capacities throughout, the most important one being confirmation that Sales/Customer Service Professional licences do not count towards the 10 licence minimum for the Dynamics 365 Portal.

As usual, consult the Change Log for extra clarity and find the document itself here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Business Central Licensing Guide

There’s an updated (April 2019) Dynamics 365 Business Central Licensing Guide. The most notable change is confirmation that Business Central Essentials and Premium licences include all the functionality of PowerApps Plan 2, and there’s a change log on page 10 detailing other adjustments.

Find this guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 Licensing Guide

There’s an updated (April 2019) Dynamics 365 Licensing Guide which incorporates the changes to Dynamics 365 storage and the introduction of the Customer Insights app. There’s also a useful table on page 2 reminding you of changes for this year, and several tables in the appendices have had extra detail added to them to give further clarity on what rights are included with which licences.

You’ll find the change log on page 57 if you want to work through all the changes in detail. Get this Licensing Guide here: http://bit.ly/MSLicensingGuides.

Dynamics 365 for Operations Server On-Premises Licensing Guide

There’s an updated (January 2019) Dynamics 365 for Operations Server On-Premises licensing guide. If you haven’t seen a recent version of this guide you’ll notice the new look, and there’s a useful section on page 9 detailing the licensing of Retail scenarios – something’s that only been available since late 2018.

As usual you’ll find this guide here: http://bit.ly/MSLicensingGuides.