Dynamics 365 Licensing Guide

There’s an updated (February 2022) Dynamics 365 Licensing Guide.

The Finance section is updated to include the default capacity of 20,000 AI Builder credits per tenant per month (see page 18), and there’s more detail added on pages 35 and 37 for the capabilities included in Guides and Remote Assist Device licences – see our blog (https://bit.ly/3C0vRIy) if these licences are new to you.

Find the February 2022 Dynamics 365 Licensing Guide here: https://bit.ly/3uEes6G.

Dynamics 365 Sales Insights capabilities added to Sales Enterprise licences

Microsoft announce that Dynamics 365 Sales Insights capabilities are added to Sales Enterprise licences. It’s not the same capacity that you’d get with a full Sales Insights licence, but Sales Enterprise-licensed users can now make use of Business Card Scanning, Conversation Intelligence, Sales Accelerator, and Lead & Opportunity Scoring.

Find the announcement here: https://bit.ly/3sj4dmR, and find details of the capacity included and how it compares to a full Sales Insights licence on page 24 of the February 2022 Dynamics 365 Licensing Guide. Get that guide here: https://bit.ly/3uEes6G.

Dynamics 365 Licensing Guide

There’s an updated (December 2021) Dynamics 365 Licensing Guide.

There aren’t major changes: just the addition of Intelligent Order Management capacity where it’s included with other licences (Commerce and Supply Chain Management), and confirmation throughout that the Project Operations app is required for time, expense and invoice functionality. As usual, there’s a change log on page 59 if you need the details of the amendments.

Find the updated guide here: https://bit.ly/3oiIQ2T.

Dynamics 365 Licensing Guide

There’s an updated (November 2021) Dynamics 365 Licensing Guide with three main changes.

Firstly, the initial capacity for a Customer Insights licence now includes 10,000 B2B Accounts, and there’s a new Add-on available for an additional 10,000 B2B Accounts.

Secondly, there’s a new app for the Customer Service module called Voice Channel which is licensed via a User SL for users already licensed with a Customer Service Enterprise licence – see our blog for more details: https://bit.ly/3HUKAra.

And finally, Basic and Standard Edge Scale Unit Add-in and Overage licences are available forĀ  Supply Chain Management; this is a good place to learn about SCM Scale Units: https://bit.ly/3r4TrjI.

Find this latest Licensing Guide here: https://bit.ly/3D0adnq.

Dynamics 365 Licensing Guide

There’s an updated (September 2021) Dynamics 365 Licensing Guide. There aren’t major changes and you can find a full list of the tweaks that have been made in the Change Log on page 58. If the Guides and Remote Assist mixed reality products are of interest you might want to take a look at pages 19 and 24 where additional tables have been added to show the functionality that could be used by users in different roles.

Find this updated guide here: https://bit.ly/3BNqLxV.

Dynamics 365 Licensing Guide

There’s an updated (August 2021) Dynamics 365 Licensing Guide.

There are two main updates: firstly for the changes to the licensing of Dynamics 365 Marketing with the availability of packs for Additional Interactions, and secondly for the launch of Dynamics 365 Intelligent Order Management. Find out more about the changes to Marketing on our blog here: https://bit.ly/384voab, and information on Intelligent Order Management here: https://bit.ly/3j7zp3W.

Get the updated Dynamics 365 Licensing Guide here: https://bit.ly/3rQpN08.

Dynamics 365 Licensing Guide

There’s an updated (July 2021) Dynamics 365 Licensing Guide with 3 changes of note.

Firstly, Fraud Protection transactions can now be paid for on a consumption basis against an Azure Subscription – find the details on our blog here: https://bit.ly/3i5WCTw.

Secondly, there are some changes to Business Central capacity – find the details on our blog here: https://bit.ly/3i68DbO.

And finally, there’s some clarification added to the definition of the Average Order Value specifying that it’s the Gross Merchandise Value (total value of all transactions processed through Dynamics 365) divided by the total transaction volume.

Find this updated guide here: https://bit.ly/3qIoik1.

Dynamics 365 Licensing Guide

There’s an updated (June 2021) Dynamics 365 Licensing Guide. The update is mainly a few clarifications/additions around security roles and default capacities, and “Call Intelligence” is rebranded to “Conversation Intelligence”. The Change Log on page 59 has the full details, and you can find the guide itself here: https://bit.ly/3uXqKDN.

Dynamics 365 Licensing Brief

There’s a new (April 2021) Dynamics 365 Licensing Brief.

Its intent is to answer some questions, address some complex scenarios, and provide product information that may not exist in other documentation.

If you’ve got a reasonably good knowledge of Dynamics 365 licensing then it’s probably worth a read from start to end (it’s only 8 pages) to see if there’s any new information for you.

Find this Licensing Brief here: https://bit.ly/3ukog2M.