Dynamics 365 Licensing Guide

There’s an updated (September 2023) Dynamics 365 Licensing Guide. The biggest amendment is for the changes to the licensing of Marketing and Customer Insights, and you can find the details of that on our blog here: https://bit.ly/3sEPkOq. Viva Sales is rebranded Sales Copilot, and there are some new Business Central Essentials Attach licences for Customer Service Enterprise, Sales Enterprise and Field Service Base licences, details of which you can find in the table on page 4.

Get this updated guide here: https://bit.ly/3PzAtOj.

Copilot and friends: the summary

Here’s the licensing summary of the latest AI-ification that Microsoft is enabling in products.

First, Windows Copilot will be included in Windows 11 and available in preview this year – find out more about that here: https://bit.ly/45BkJzz.

Next, Bing Chat Enterprise is currently in preview and will be included in Microsoft 365 E3/E5 and Microsoft 365 Business Standard/Premium licences. On release it’ll also be available as a standalone offering for $5 per user per month, and will be accessible from Windows Copilot. Microsoft 365 Copilot is also in preview and will be a $30 per user per month Add-on for Microsoft 365 E3/E5 and Microsoft 365 Business Standard/Premium licensed users. Find out more about Bing Chat Enterprise and Microsoft 365 Copilot here: https://bit.ly/457xWQC.

And finally, Sales Copilot includes the Viva Sales capabilities and is generally available both as a standalone licence and included for users licensed for Dynamics 365 Sales Enterprise/Premium. Find out more about that here: https://bit.ly/3DWd0jL.