There’s an updated (May 2024) Dynamics 365 Business Central On-premises Licensing Guide with just a minor change: a couple of additional tables added to the Team Members Included Tables list on pages 14/15.
Find this updated guide here: https://bit.ly/4cxeXTh.
There’s an updated (July 2024) Dynamics 365 Licensing Guide. There’s been some reworking of the initial sections, and the order of the products is now (more or less) alphabetical. There’s a newly-formatted Base and Attach licences table on page 4 which now includes prices, and the brand-new Customer Service Premium and Dynamics 365 Contact Center licences are added throughout.
See our blog for details of those new licences: https://bit.ly/4cNzi6m, and grab this updated guide here: https://bit.ly/3L69PJA.
There’s an updated (March 2024) Dynamics 365 Licensing Guide with just a few minor changes. On pages 4/5 the Base and Attach licences table is updated, removing Field Service Contractor, Guides, and Remote Assist since these never qualify as Base licences. In addition, the capacities for Supply Chain Management on page 31 are updated to include Electronic Invoicing and Intelligent Order Management.
Find this updated guide here: https://bit.ly/48ChAjY.
Microsoft adjust the Product Terms removing the option to combine Finance, Supply Chain Management, Commerce, and Project Operations licences to meet the 20 licence minimum, requiring all customers to now meet the minimum with a single product.
Check out the Product Terms here: https://bit.ly/3aAQVsy.
There’s an updated (September 2023) Dynamics 365 Licensing Guide. The biggest amendment is for the changes to the licensing of Marketing and Customer Insights, and you can find the details of that on our blog here: https://bit.ly/3sEPkOq. Viva Sales is rebranded Sales Copilot, and there are some new Business Central Essentials Attach licences for Customer Service Enterprise, Sales Enterprise and Field Service Base licences, details of which you can find in the table on page 4.
Get this updated guide here: https://bit.ly/3PzAtOj.
Microsoft announce that from 1 September, 2023 Dynamics 365 Marketing and Customer Insights will be sold together as a single product called Customer Insights. The original products retain their existing functionality but are renamed Customer Insights – Journeys and Customer Insights – Data respectively. There’s no change for existing customers and they can choose to renew their separate licences until 31 August, 2024.
New customers will be able to choose an Attach licence at $1,000 per month if they have qualifying Dynamics licences, or a standalone licence costing $1,700 per month if they don’t. Both Customer Insights licences include capacity for 10,000 Interacted People (the new Marketing Contacts) and 100,000 Unified People (the new Customer Insights Profiles), with additional capacity packs for both Interacted People and Unified People being available in three tiers of pricing. You can find pricing information, qualifying licences, and definitions here: https://bit.ly/3YZifJb.
Find the announcement article here: https://bit.ly/44EerhE, with a useful general FAQ here: https://bit.ly/3PoqSJS, and one specific to transitioning to Customer Insights – Journeys here: https://bit.ly/3R6oKHW.
There’s an updated (July 2023) Dynamics 365 Licensing Guide with just some minor formatting changes. Get this updated guide here: https://bit.ly/44uwk2B.
There’s an updated (April 2023) Dynamics 365 Business Central on-premises Licensing Guide with just minor changes – simply a correction made.
Find this updated guide here: https://bit.ly/40a0SUZ.
There’s an updated (April 2023) Dynamics 365 Licensing Guide with just a few small changes. Firstly, the term “Cortana Intelligence” is replaced with “Azure AI”. Then there’s a note added on page 33 that for organisations licensed for Intelligent Order Management, Modern Workplace-licensed users can use Teams to collaborate on Intelligent Order Management records.
And finally, the information on Capacity Add-ons has been reworked a little on pages 40 and 41. Help yourself to this updated guide here: http://bit.ly/40ZeV0j.
There’s an updated (February 2023) Dynamics 365 Licensing Guide with just a couple of minor updates detailed in the Change Log on page 62. Find this updated guide here: http://bit.ly/3XvxzdW.