External users

Microsoft announce that from October 1, 2024 there will be a change to the definition of an external user which will now state that a contractor or agent typically doesn’t work onsite for the customer every working day, or for more than 30 hours on average per week.

The glossary in the Product Terms will be updated in October, but you can find the announcement and the affected products here in the meantime: https://bit.ly/3Lgi2v2.

Dynamics 365 price increases

Microsoft announce that there will be price increases to the Dynamics range of products from 1 October, 2024 affecting both cloud versions and their on-premises equivalents.

The increases range from 10.53% for the CRM Enterprise licences ($105 from $95) to 16.67% for the ERP Enterprise licences ($210 from $180), with an increase of $15 for all tiers for Microsoft Relationship Sales licences. Pricing for Dynamics 365 Business Central remains unchanged.

The increases apply globally for all new customers, and for existing customers on their next renewal after 1 October, 2024.

You can find the full table of changes here: https://bit.ly/4cWIoP8, and the announcement article here: https://bit.ly/4cUruRp.