General Availability of Microsoft Power Virtual Agents

Microsoft announce the General Availability of Microsoft Power Virtual Agents. This offering allows the creation of chatbots using a guided, no-code graphical interface, which can be further enhanced by building custom workflows with Power Automate, or by using the Microsoft Bot Framework for more complex scenarios.

From a licensing perspective, it’s licensed per tenant at a cost of $1,000 for 2,000 chatbot sessions a month, with an add-on available for a further 1,000 sessions at $450 per month. In addition, there’s a 60-day trial available. Find the announcement here: http://bit.ly/2qLkMe6.

Dynamics 365 Mixed Reality Licensing Guide

There’s an updated (December 2019) Dynamics 365 Mixed Reality Licensing Guide. There aren’t major changes, just the renaming of PowerApps and Flow to Power Apps and Power Automate, and you can find this guide here: http://bit.ly/MixRealDecLG2019.

Dynamics 365 Licensing Guide

There’s an updated (December 2019) Dynamics 365 Licensing Guide. It includes confirmation that users licensed with Sales Professional may use Marketing Campaigns and Lists, and that while users with Team Members licences have access to the Dynamics 365 Mobile app, they don’t have access to offline capabilities. And finally, the Power Platform family completes its round of name changes with PowerApps going to Power Apps, and Flow to Power Automate.

Find the updated guide here: http://bit.ly/D365LGDec2019.