Dynamics 365 Licensing Guide

There’s an updated (October 2023) Dynamics 365 Licensing Guide. The main change is the removal of the Customer Voice standalone licence, although the allowance of Customer Voice responses remains for certain licences such as a Sales Enterprise User SL.

Find this updated guide here: https://bit.ly/46zq0b5.

Power Platform Licensing Guide

There’s an updated (October 2023) Power Platform Licensing Guide. The main change is clarification that a Power Automate bot is only licensed to be used in a single environment – if the same bot or process is deployed in a different environment, then an additional licence is required.

Find this updated guide here: https://bit.ly/3LMGGUH.

Office/Microsoft 365 EEA offerings

Late in August 2023, Microsoft announced that there would be changes to the offerings available in the European Economic Area and Switzerland to address European competition concerns – you can read that article here: https://bit.ly/3Pfx0Ty. These offerings are now live in the October 2023 Product Terms, so here’s the summary…

A customer in these regions who has not purchased Office 365 E1/E3/E5 or Microsoft 365 E3/E5 before 1 October, 2023 must now buy “EEA (no Teams)” SKUs – which, as the names suggest, don’t include Teams. If the customer does want Teams, then they need to purchase a separate Teams EEA User SL for their users. If they have purchased any of these licences before 1 October then they can add more licences and renew existing Subscriptions.

For Microsoft 365 Business Basic/Standard/Premium, customers in the affected regions will be able to choose the original offerings or new EEA flavours without Teams. The same goes for Microsoft 365 F1/F3 and Office 365 F3.

This site, aimed at partners, has information about pricing, and a useful FAQ document: https://bit.ly/3EDGHX4.

Azure Active Directory becomes Microsoft Entra ID

Microsoft announce that Azure Active Directory will be renamed to Microsoft Entra ID from 1 October, 2023.  There are no changes to any functionality or costs, and there’s no action for customers.

You can find the announcement here: https://bit.ly/3Ddt9km, and this page has further useful information including some FAQs: https://bit.ly/43EgdPr.