The “Phone System” product, previously known as “Cloud PBX”, has been renamed once more, this time to “Teams Phone”.
In January 2022, there will be a “Teams Phone with Calling Plan” offering which will replace two existing products: both the “Microsoft 365 Business Voice” SKU aimed at businesses with less than 300 users, and the “Teams Calling Essentials” product aimed at larger businesses. This new voice bundle includes just the cloud-based phone system and a domestic calling plan since the originally included Audio Conferencing product will now be included in Office 365/Microsoft 365 licences – see our blog for more details on that: https://bit.ly/3D6H0b3.
Licensing-wise, it remains a User SL added onto various Office 365/Microsoft 365 pre-requisite licences, and is priced at $15 per user per month in the US, UK and Canada, and at $20 in an additional 30 markets.
Find the announcement here: https://bit.ly/3DoJLTL, and a useful FAQ here: https://bit.ly/3IoUoK7.
There’s an updated (November 2021) Dynamics 365 Licensing Guide with three main changes.
Firstly, the initial capacity for a Customer Insights licence now includes 10,000 B2B Accounts, and there’s a new Add-on available for an additional 10,000 B2B Accounts.
Secondly, there’s a new app for the Customer Service module called Voice Channel which is licensed via a User SL for users already licensed with a Customer Service Enterprise licence – see our blog for more details: https://bit.ly/3HUKAra.
And finally, Basic and Standard Edge Scale Unit Add-in and Overage licences are available for Supply Chain Management; this is a good place to learn about SCM Scale Units: https://bit.ly/3r4TrjI.
Find this latest Licensing Guide here: https://bit.ly/3D0adnq.
Microsoft announce that Shared Computer Activation will be available for Office 365 Business when it’s acquired as part of a Microsoft 365 Business licence.
A Microsoft 365 Business User SL only allows the installation of Office 365 Business on up to 5 PCs, but with SCA enabled a user may access Office 365 Business running (for example) in an RDS environment and it doesn’t count against that 5 PC limit. The roll out of SCA for Microsoft 365 Business customers began on 30 April, 2019 and is expected to take a couple of months.
Find the announcement here: http://bit.ly/2EzL3Qn.
An attractive option for EA customers moving to Microsoft 365 E3/E5 is to buy the From SA User SL. As long as you have active SA on all of the desktop components you’re eligible for this cheaper licence.
If you have perpetual licences you retain the rights to use the desktop products at the last version (or any earlier version) when you transitioned.
The standard use rights of the From SA User SL don’t include the rights to install any newer version of the Office Professional Plus product, and for the last few years there’s been an exception that DOES allow this.
However, text in the October 2018 Product Terms (page 55) states that this benefit comes to an end for new or renewing customers on 1 January, 2019.
Download the Product Terms every month here: http://bit.ly/MSproductterms.