Dynamics 365 licensing resources

The latest (May 2026) Dynamics 365 licensing resources are now available.

In the Licensing Guide, the Supplier Communications Agent in Dynamics 365 Supply Chain Management has been renamed to the Procurement Agent and there’s more information added about what it can do for you.

Meanwhile, the Licensing Deck now shows that AI-Powered Data Enrichment is one of Sales Premium’s capabilities. This functionality analyses recent email interactions and suggests or makes updates to opportunity records. You pay for it with Copilot Credits, based on the number of emails processed by the Agent for matching and enriching the opportunity records. Find more information on that here: https://bit.ly/497uGJb.

The one-click “Dynamics 365” filter in our Licensing Guides Gallery gives subscribers quick access to the documents and all the updates to be aware (and wary!) of: https://bit.ly/GuidesGallery. Grab the Licensing Guide here: https://bit.ly/4wfaqPO, and its sidekick, the Licensing Deck here: https://bit.ly/4w9nVjT.

Dynamics 365 Licensing Guide

There’s an updated (April 2024) Dynamics 365 Licensing Guide which is updated for the availability of Supply Chain Management Premium. This gives new SCM demand planning capabilities powered by Copilot, and it’s licensed via a User Subscription Licence costing $300 per user per month, with a minimum purchase of 10 licences. Pages 28 – 31 of the guide are updated where it’s easy to see which features are exclusive to this new licence.

Find the updated guide here: https://bit.ly/3xFRi3i.

 Power Platform Licensing Guide

There’s an updated (April 2024) Power Platform Licensing Guide with a couple of changes.

Firstly, it’s updated for the new Finance Premium and Supply Chain Management licences – both licensed per user per month at $300.

Then there are some wording changes which make it sound like there are some new licences… Previously, use rights for Power Apps/Automate included in some Microsoft 365/Office 365 licences were called just that – “included use rights”. Now, the set of Power Apps rights included in Microsoft 365/Office 365 licences is called Power Apps Basic (see page 11), and likewise for Power Automate Basic (page 17).

Get the updated guide here: https://bit.ly/4aJbQ9m.

Supply Chain Management Premium

Microsoft announce that Supply Chain Management Premium is available, which gives new demand planning capabilities for Dynamics 365 Supply Chain Management powered by Copilot. It’s licensed via a User Subscription Licence costing $300 dollars per user per month, with a minimum purchase of 10 licences.

Find the announcement here: https://bit.ly/3JkV98N, and pricing and product information here: https://bit.ly/3UhDO5R.

Dynamics 365 Licensing Guide

There’s an updated (March 2024) Dynamics 365 Licensing Guide with just a few minor changes. On pages 4/5 the Base and Attach licences table is updated, removing Field Service Contractor, Guides, and Remote Assist since these never qualify as Base licences. In addition, the capacities for Supply Chain Management on page 31 are updated to include Electronic Invoicing and Intelligent Order Management.

Find this updated guide here: https://bit.ly/48ChAjY.

Dynamics 365 minimum purchase requirements

Microsoft adjust the Product Terms removing the option to combine Finance, Supply Chain Management, Commerce, and Project Operations licences to meet the 20 licence minimum, requiring all customers to now meet the minimum with a single product.

Check out the Product Terms here: https://bit.ly/3aAQVsy.

Dynamics 365 Licensing Guide

There’s an updated (August 2023) Dynamics 365 Licensing Guide with two main additions.

Firstly, an allowance of 100 invoice capture transactions is added to Commerce, Finance, Project Operations, Supply Chain Management, and the Electronic Invoicing Add-on Capacity licences. This capability automates the Accounts Payable invoice-to-pay process – find out more in this article: https://bit.ly/3qunZ0D.

Secondly, Business Central Premium licences are added as eligible Base licences for Field Service Attach licences.

Find this updated guide here: https://bit.ly/441pot6.

Dynamics 365 Licensing Guide

There’s an updated (November 2021) Dynamics 365 Licensing Guide with three main changes.

Firstly, the initial capacity for a Customer Insights licence now includes 10,000 B2B Accounts, and there’s a new Add-on available for an additional 10,000 B2B Accounts.

Secondly, there’s a new app for the Customer Service module called Voice Channel which is licensed via a User SL for users already licensed with a Customer Service Enterprise licence – see our blog for more details: https://bit.ly/3HUKAra.

And finally, Basic and Standard Edge Scale Unit Add-in and Overage licences are available for  Supply Chain Management; this is a good place to learn about SCM Scale Units: https://bit.ly/3r4TrjI.

Find this latest Licensing Guide here: https://bit.ly/3D0adnq.

Dynamics 365 Licensing Guide

There’s an updated (May 2021) Dynamics 365 Licensing Guide. The first change of note is the amending of the term “entity” to “table” throughout, in line with the updating of some terminology in Dataverse – find details here: https://bit.ly/2Rls5WM. And the second change is the introduction of Electronic Invoicing transactions – see page 32. 100 transactions per tenant are included with Commerce, Finance, Project Operations, and Supply Chain Management licences, and there’s an Add-on available which adds an additional 1,000 transactions per month. Note that transactions do not roll over between months and customers must license for peak capacity.

Find this updated guide here: https://bit.ly/2Rrn1A8.

Dynamics 365 Licensing Guide

There’s an updated (January 2020) Dynamics 365 Licensing Guide. The main change is an update for the recently announced Dynamics 365 Virtual Agent for Customer Service on page 18 – see our blog for more details: http://bit.ly/LSBlogD365VACS.

There’s also confirmation added on page 21 that Asset Management for up to 100 assets is included in the base Supply Chain Management capability. Find this guide here: http://bit.ly/D365LGJan2020.