Dynamics 365 Licensing Guide

There’s an updated (February 2021) Dynamics 365 Licensing Guide.

There are a couple of products removed (Customer Service Insights and the Virtual Agent for Customer Service) since they’re not available as standalone products any more, a name change (IoT Intelligence becomes Sensor Data Intelligence Add-in) and a couple of corrections.

Find the updated Licensing Guide here: https://bit.ly/3jdEgin, and refer to the Change Log on page 56 for detail on the changes.

Dynamics 365 Licensing Guide

There’s an updated (January 2020) Dynamics 365 Licensing Guide. The main change is an update for the recently announced Dynamics 365 Virtual Agent for Customer Service on page 18 – see our blog for more details: http://bit.ly/LSBlogD365VACS.

There’s also confirmation added on page 21 that Asset Management for up to 100 assets is included in the base Supply Chain Management capability. Find this guide here: http://bit.ly/D365LGJan2020.