Tag Archives: Copilot Credits

Copilot Cowork latest resources

Microsoft continue to release waves of updated resources for Copilot Cowork.

The latest partner-focused material provides updated launch information, practical customer tools, and bite sized training to help confidently position and sell Copilot Cowork. Customer facing resources include a surprisingly comprehensive website with information on when to use Cowork, scenarios, prompting, rollout guidance, and security and governance.

Managing and controlling spend is understandably a hot topic, and Microsoft provide a useful Customer Cowork Estimator spreadsheet and Cowork Credit Planning Model to help predict Copilot Credits usage, forecast monthly costs, and plan budgets using customisable user scenarios.

Find the partner resources in the Partner Center announcement here: https://bit.ly/4fnCFEj. Check out the website here: https://bit.ly/4b0XMLf and the two estimation tools here: https://bit.ly/4uLQQIF / https://bit.ly/4wKg4c0.

Microsoft Discovery

Microsoft announce the GA of Microsoft Discovery, a brand-new AI platform designed to build and govern agentic workflows for complex scientific and engineering research. It helps researchers coordinate specialised Agents, connect to data, and speed up breakthroughs.

Licensing-wise, it uses Azure resources billed via the standard Pay-As-You-Go route, but there’s also a new billing unit called “User Messages” to track billable Agent actions. To help estimate costs, Microsoft explain that one User Message equals ten backend operations and costs $0.20.

The complementary Discovery App is in preview for smaller teams and students letting you start small before scaling up to the larger computing power of the cloud-hosted Microsoft Discovery services. The App runs locally as a desktop application consuming GitHub Copilot Credits, and thus users do need to be licensed for GitHub Copilot.

Find the announcement article here: https://bit.ly/3Sa7NiC, useful billing information here: https://bit.ly/3TpR7nC, and an interesting case study here: https://bit.ly/4p7cnKJ.

Dynamics 365 licensing resources

The Dynamics 365 licensing resources are updated for July 2026.

There are just a couple of minor changes. Firstly, there are lots of links to the brand-new Copilot Credits Guide added in both the Licensing Guide and Deck. Secondly, the gradual removal of all mentions of the Copilot Credits Capacity Pack continues, with references to it taken out of the Power Platform Capacity Add-ons section of the Licensing Guide.

The one-click “Dynamics 365” filter in our subscriber-exclusive Licensing Guides Gallery gives you quick access to every version of the licensing resources: https://bit.ly/GuidesGallery. You’ll also find details of all the changes to be aware (and wary) of with our “What’s New” and “Cautionary Notes” features. If you’re not yet a subscriber, grab a copy of the Licensing Guide here: https://bit.ly/4ePrnrX and the Licensing Deck here: https://bit.ly/3RcgcSs.

Microsoft Copilot Studio Licensing Guide

Microsoft have updated the Copilot Studio Licensing Guide for July 2026.

After a major mid-month update in June, this release only contains a few small changes. The change log points to page 5, which confirms that use of Work IQ APIs by Copilot Studio Agents is not included with a Microsoft 365 Copilot license. Check out our blog post to read more about the recent GA announcement of the Work IQ API: https://bit.ly/4wqfccv. Other small edits reinforce Microsoft’s promotion of Pay-As-You-Go as the primary Copilot Credits purchasing method, and the deprioritising of the Copilot Credits Capacity Pack.

You can quickly discover what’s new (and what’s wrong!) with the Microsoft licensing resources that we collect, by browsing our hugely popular, subscriber-exclusive Licensing Guides Gallery. Use the one-click “Copilot” filter to find this guide and the full rundown: https://bit.ly/GuidesGallery. You can also grab this latest guide here: https://bit.ly/4gS7N0R.

Power Platform licensing resources – July 2026

The Power Platform licensing resources are updated for July 2026.

Both the Licensing Guide and the Licensing Deck are adjusted to show Pay-As-You-Go as the preferred purchasing method for Copilot Credits, followed by the Copilot Credits Pre-Purchase Plan, the Agent Pre-Purchase Plan, and finally the Copilot Credits Capacity Pack. The Licensing Deck also contains new text explaining that use of Work IQ APIs by Copilot Studio Agents is not included in a Microsoft 365 Copilot license and will consume Copilot Credits. Finally, there’s a link to the (exciting!) brand-new Copilot Credits Guide in the resources section.

The one-click “Power Platform” filter in our subscriber-exclusive Licensing Guides Gallery gives you quick access to every version of the licensing resources: https://bit.ly/GuidesGallery. You’ll also find details of all the changes to be aware (and wary) of with our “What’s New” and “Cautionary Notes” labels. If you’re not yet a subscriber, grab a copy of the Licensing Guide here: https://bit.ly/4arONT6, and the Licensing Deck here: https://bit.ly/4y0Z5DI.

Copilot Cowork now GA

Microsoft announce the general availability of Copilot Cowork.

Rather than just another standalone Agent, Copilot Cowork is an “agentic system” that lets you execute complex, long-running tasks in the background, powered by Work IQ. Unlike a standard Copilot prompt, you can hand off multi-step workflows and watch the results unfold. For example, it can pull marketing reports from a SharePoint folder, review and compare data, or build complete PowerPoint decks. In terms of licensing, you’ll need a Microsoft 365 Copilot licence and consumption-based billing configured.

This uses the familiar currency of Copilot Credits, consuming varied amounts based on the task complexity. To assist with understanding potential costs, Microsoft encourage you to categorise likely tasks as Light, Medium, or Heavy, and provide a useful Customer Cowork Estimator spreadsheet. Here you can supply the numbers of users and amount of Light/Medium/Heavy tasks to generate an estimated average price per user per month. Find that spreadsheet here: https://bit.ly/4uLQQIF.

For further resources, check out the announcement here: https://bit.ly/4oSBp0l, some examples of what Cowork can do here: https://bit.ly/43LK8rf, and a Partner Launch Kit here: https://bit.ly/4xBcT7w.

Copilot Credits Guide

Microsoft have released a brand-new Copilot Credits Guide!

While some sections are the same as the existing Licensing Guides for Copilot Studio, Dynamics 365, and Power Platform, this 12-page guide adds to that information with details of Copilot Cowork, Work IQ API, and some more guidance on AI administration.

You can grab your copy of the (increasingly rarely-published) PDF guide here: https://bit.ly/4esvZUM or view the website version here: https://bit.ly/44ov5Uz.

Work IQ API is generally available

Microsoft have announced the general availability of Work IQ API from 16 June 2026.

Work IQ has been around for a while, providing the intelligence system that connects Microsoft 365 Copilot to an organisation’s internal Microsoft 365 data such as emails, chats, and documents that are exposed via Microsoft Graph. The news is the access to the Work IQ API external interface that lets developers build custom AI Agents outside the standard Microsoft 365 Copilot ecosystem, while providing those Agents access to the same insights you’d get with Microsoft 365 Copilot.

Consumption-based charges apply based on app and Agent Work IQ API calls, and on grounding in Microsoft 365 data. A static charge per call applies, paired with a variable cost based on the complexity of the request. Microsoft have introduced a new Cost Management Dashboard in the Microsoft 365 Admin Center to help IT admins review and manage charges and spend. Work IQ API usage is paid for using Copilot Credits, and no separate licence or SKU is required. The usual purchasing options apply: Pay-As-You-Go, Copilot Credits Capacity Packs, Copilot Credit Pre-Purchase Plan, or an Agent Pre-Purchase Plan.

Find the customer announcement here: https://bit.ly/44h1WL1, the partner announcement (with some useful resources) here: https://bit.ly/4vaBZsh, an article with pricing scenarios here: https://bit.ly/3QgQETR, and extra details in a partner-only FAQ here: https://bit.ly/4ebpnv7.

Microsoft Copilot Studio Licensing Guide

There’s an updated (May 2026) Copilot Studio Licensing Guide.

There aren’t many changes this month – the main edits are around some reworking of the Appendix (C): Terminology list. There’s also text added indicating that Voice Agents consume Copilot Credits based on the total call length and the configured voice orchestration.

The one-click “Copilot Studio” filter in our Licensing Guides Gallery gives subscribers quick access to all versions of the Licensing Guide: https://bit.ly/GuidesGallery. You’ll also find details of all the changes to be aware (and wary) of with our “What’s New” and “Cautionary Notes” features. Grab your copy of the guide here: https://bit.ly/4n9QjOw.

Dynamics 365 licensing resources

The latest (May 2026) Dynamics 365 licensing resources are now available.

In the Licensing Guide, the Supplier Communications Agent in Dynamics 365 Supply Chain Management has been renamed to the Procurement Agent and there’s more information added about what it can do for you.

Meanwhile, the Licensing Deck now shows that AI-Powered Data Enrichment is one of Sales Premium’s capabilities. This functionality analyses recent email interactions and suggests or makes updates to opportunity records. You pay for it with Copilot Credits, based on the number of emails processed by the Agent for matching and enriching the opportunity records. Find more information on that here: https://bit.ly/497uGJb.

The one-click “Dynamics 365” filter in our Licensing Guides Gallery gives subscribers quick access to the documents and all the updates to be aware (and wary!) of: https://bit.ly/GuidesGallery. Grab the Licensing Guide here: https://bit.ly/4wfaqPO, and its sidekick, the Licensing Deck here: https://bit.ly/4w9nVjT.