Tag Archives: Intelligence

Dynamics 365 Licensing Guide

There’s an updated (April 2023) Dynamics 365 Licensing Guide with just a few small changes. Firstly, the term “Cortana Intelligence” is replaced with “Azure AI”. Then there’s a note added on page 33 that for organisations licensed for Intelligent Order Management, Modern Workplace-licensed users can use Teams to collaborate on Intelligent Order Management records.

And finally, the information on Capacity Add-ons has been reworked a little on pages 40 and 41. Help yourself to this updated guide here: http://bit.ly/40ZeV0j.

Dynamics 365 Licensing Guide

There’s an updated (February 2021) Dynamics 365 Licensing Guide.

There are a couple of products removed (Customer Service Insights and the Virtual Agent for Customer Service) since they’re not available as standalone products any more, a name change (IoT Intelligence becomes Sensor Data Intelligence Add-in) and a couple of corrections.

Find the updated Licensing Guide here: https://bit.ly/3jdEgin, and refer to the Change Log on page 56 for detail on the changes.