Dynamics 365 Licensing Guide

There’s an updated (August 2024) Dynamics 365 Licensing Guide with a couple of changes. Firstly, the prerequisites for Copilot for Sales and Service are updated on pages 34/35, and secondly the included entitlements for Contact Center and Customer Service are amended throughout from per tenant to per user. Other minor changes include some additions to the Finance Capabilities table on page 21 and the removal of the term “seeded capacity” in favour of “included capacity”.

Find this updated guide here: https://bit.ly/3WPKPvP.

Dynamics 365 minimum purchase requirements

Microsoft adjust the Product Terms removing the option to combine Finance, Supply Chain Management, Commerce, and Project Operations licences to meet the 20 licence minimum, requiring all customers to now meet the minimum with a single product.

Check out the Product Terms here: https://bit.ly/3aAQVsy.

Dynamics 365 Licensing Guide

There’s an updated (August 2023) Dynamics 365 Licensing Guide with two main additions.

Firstly, an allowance of 100 invoice capture transactions is added to Commerce, Finance, Project Operations, Supply Chain Management, and the Electronic Invoicing Add-on Capacity licences. This capability automates the Accounts Payable invoice-to-pay process – find out more in this article: https://bit.ly/3qunZ0D.

Secondly, Business Central Premium licences are added as eligible Base licences for Field Service Attach licences.

Find this updated guide here: https://bit.ly/441pot6.

Dynamics 365 Licensing Guide

There’s an updated (February 2022) Dynamics 365 Licensing Guide.

The Finance section is updated to include the default capacity of 20,000 AI Builder credits per tenant per month (see page 18), and there’s more detail added on pages 35 and 37 for the capabilities included in Guides and Remote Assist Device licences – see our blog (https://bit.ly/3C0vRIy) if these licences are new to you.

Find the February 2022 Dynamics 365 Licensing Guide here: https://bit.ly/3uEes6G.

Dynamics 365 Licensing Guide

There’s an updated (May 2021) Dynamics 365 Licensing Guide. The first change of note is the amending of the term “entity” to “table” throughout, in line with the updating of some terminology in Dataverse – find details here: https://bit.ly/2Rls5WM. And the second change is the introduction of Electronic Invoicing transactions – see page 32. 100 transactions per tenant are included with Commerce, Finance, Project Operations, and Supply Chain Management licences, and there’s an Add-on available which adds an additional 1,000 transactions per month. Note that transactions do not roll over between months and customers must license for peak capacity.

Find this updated guide here: https://bit.ly/2Rrn1A8.

Changes to Dynamics 365 Licensing

There will be some changes to Dynamics 365 licensing from October 2019, which Microsoft covered in a couple of sessions at the Inspire partner conference. Let’s look at the most significant of these changes.

Firstly, the Finance and Operations module will be split into two modules: Finance, and Supply Chain Management. Secondly, all the current Plans (Unified Operations, Customer Engagement, and Dynamics 365) will be removed. This means that customers will buy licences for just the apps that they need. If a user does need to be licensed for multiple apps then they will buy a Base licence for the first app and an Attach licence for the second one. There’s no difference in the functionality but the Attach licences will be significantly cheaper.

If you want to dive deeper into these changes, then watch these Inspire sessions: Unified Operations Licensing (http://bit.ly/2y9oOgo) and Customer Engagement Licensing (http://bit.ly/2YnlRHZ).