Tag Archives: Phone System

Teams Phone with Calling Plan

The “Phone System” product, previously known as “Cloud PBX”, has been renamed once more, this time to “Teams Phone”.

In January 2022, there will be a “Teams Phone with Calling Plan” offering which will replace two existing products: both the “Microsoft 365 Business Voice” SKU aimed at businesses with less than 300 users, and the “Teams Calling Essentials” product aimed at larger businesses. This new voice bundle includes just the cloud-based phone system and a domestic calling plan since the originally included Audio Conferencing product will now be included in Office 365/Microsoft 365 licences – see our blog for more details on that: https://bit.ly/3D6H0b3.

Licensing-wise, it remains a User SL added onto various Office 365/Microsoft 365 pre-requisite licences, and is priced at $15 per user per month in the US, UK and Canada, and at $20 in an additional 30 markets.

Find the announcement here: https://bit.ly/3DoJLTL, and a useful FAQ here: https://bit.ly/3IoUoK7.

Microsoft 365 Business Voice

Microsoft introduced Microsoft 365 Business Voice in November 2019 for the UK and Canada, and from 1 April 2020 it’s also available in the US. This is a single Add-on licence which includes access to Phone System, Audio Conferencing, and a Domestic Calling Plan, and can be added to an Office 365 plan (Business Essentials, Business Premium, A1, E1, F3, A3, E3) or a Microsoft 365 plan (Business, F3, A3, E3). It’s limited to up to 300 users in an organisation, and the price per month is $20 per user. There’s also an International Calling Plan available for $12 per user per month. Business Voice without a calling plan also launches on 1 April, 2020 in around 70 additional countries.

Find the announcement here: https://bit.ly/2RlnP6K and confirmation of US pricing here: https://bit.ly/3aVc12Z.

New Phone System From SA User SL

Microsoft add a new Phone System From SA User SL to the January 2020 Product Terms. Available only in the EA, the usual From SA rules apply with the qualifying licences being Skype for Business Server Plus CALs or a Skype for Business Plus CAL User SL. You’ll find the new licence added to the table on page 69 and the qualifying licences detailed on page 100. Download the Product Terms document here: http://bit.ly/MSproductterms.