Teams Phone with Calling Plan

The “Phone System” product, previously known as “Cloud PBX”, has been renamed once more, this time to “Teams Phone”.

In January 2022, there will be a “Teams Phone with Calling Plan” offering which will replace two existing products: both the “Microsoft 365 Business Voice” SKU aimed at businesses with less than 300 users, and the “Teams Calling Essentials” product aimed at larger businesses. This new voice bundle includes just the cloud-based phone system and a domestic calling plan since the originally included Audio Conferencing product will now be included in Office 365/Microsoft 365 licences – see our blog for more details on that: https://bit.ly/3D6H0b3.

Licensing-wise, it remains a User SL added onto various Office 365/Microsoft 365 pre-requisite licences, and is priced at $15 per user per month in the US, UK and Canada, and at $20 in an additional 30 markets.

Find the announcement here: https://bit.ly/3DoJLTL, and a useful FAQ here: https://bit.ly/3IoUoK7.