Tag Archives: Viva Sales

Dynamics 365 Licensing Guide

There’s an updated (September 2023) Dynamics 365 Licensing Guide. The biggest amendment is for the changes to the licensing of Marketing and Customer Insights, and you can find the details of that on our blog here: https://bit.ly/3sEPkOq. Viva Sales is rebranded Sales Copilot, and there are some new Business Central Essentials Attach licences for Customer Service Enterprise, Sales Enterprise and Field Service Base licences, details of which you can find in the table on page 4.

Get this updated guide here: https://bit.ly/3PzAtOj.

Copilot and friends: the summary

Here’s the licensing summary of the latest AI-ification that Microsoft is enabling in products.

First, Windows Copilot will be included in Windows 11 and available in preview this year – find out more about that here: https://bit.ly/45BkJzz.

Next, Bing Chat Enterprise is currently in preview and will be included in Microsoft 365 E3/E5 and Microsoft 365 Business Standard/Premium licences. On release it’ll also be available as a standalone offering for $5 per user per month, and will be accessible from Windows Copilot. Microsoft 365 Copilot is also in preview and will be a $30 per user per month Add-on for Microsoft 365 E3/E5 and Microsoft 365 Business Standard/Premium licensed users. Find out more about Bing Chat Enterprise and Microsoft 365 Copilot here: https://bit.ly/457xWQC.

And finally, Sales Copilot includes the Viva Sales capabilities and is generally available both as a standalone licence and included for users licensed for Dynamics 365 Sales Enterprise/Premium. Find out more about that here: https://bit.ly/3DWd0jL.

Dynamics 365 Licensing Guide

There’s an updated (October 2022) Dynamics 365 Licensing Guide. The main change is for the inclusion of Viva Sales in Dynamics 365 Sales Enterprise and Premium licences – see our blog for more information on Viva Sales: https://bit.ly/3Dfl93j.

Other changes include confirmation that Sales Professional users are not entitled to use the Sales Hub application (page 25) and a simplification of the “Microsoft Relationship Sales solution Plus” name to “Microsoft Relationship Sales” (page 60).

Get this updated guide here: https://bit.ly/3UYisKa.

General Availability of Viva Sales

Microsoft announce that Viva Sales is generally available as of 3 October, 2022. Viva as a brand is about improving the employee experience, with the Viva Suite aimed at employees in any role across a business.

Viva Sales, however, is tailored to improve the employee experience for a specific role – sellers – and it enables these users to use Office 365 and Teams to automatically capture, access and register data into a CRM system, eliminating the administrative burden of manual data entry.

Viva Sales is included in Dynamics 365 Sales Enterprise and Premium licences, and is also available as a standalone licence priced at $40 per user per month.

Find the announcement here: https://bit.ly/3fZC28I, with links to other useful resources such as pricing information and an “Introduction to Viva Sales” course on Microsoft Learn.

Viva Sales in preview

Microsoft announce that Viva Sales is in preview. Viva as a brand is about improving the employee experience, and the Viva Suite is aimed at employees in any role across a business. Viva Sales is tailored to improve the employee experience for a specific role – sellers – and enables users to use Office 365 and Teams to automatically capture, access and register data into a CRM system, eliminating the administrative burden of manual data entry. In the public preview, Viva Sales will be available at no additional charge to organisations who use Microsoft 365 and Teams, and you’ll need to be licensed for Dynamics 365 to try out the full experience. Further details on licensing will be released when Viva Sales is generally available.

Find the announcement here: https://bit.ly/3bPH0TR, and a useful FAQ here: https://bit.ly/3vRZPwz.