Tag Archives: Marketing

Dynamics 365 Licensing Guide

There’s an updated (September 2023) Dynamics 365 Licensing Guide. The biggest amendment is for the changes to the licensing of Marketing and Customer Insights, and you can find the details of that on our blog here: https://bit.ly/3sEPkOq. Viva Sales is rebranded Sales Copilot, and there are some new Business Central Essentials Attach licences for Customer Service Enterprise, Sales Enterprise and Field Service Base licences, details of which you can find in the table on page 4.

Get this updated guide here: https://bit.ly/3PzAtOj.

New Regions and Pricing for Dynamics 365 for Marketing

Microsoft announce that Dynamics 365 for Marketing is now available in an additional 33 languages and is also geographically available in all current Dynamics 365 markets.

In addition, the pricing has changed so that organizations no longer have to count ALL the contact records in their Dynamics 365 database from a licensing perspective. Now, it’s sufficient to count just the contacts that will be engaged with via a marketing activity such as emails, events and surveys. For most organizations, this will reduce the licensing costs.

Find the announcement here: http://bit.ly/2O4FSPj.

Dynamics 365 Spring Wave

Microsoft announce Dynamics 365 for Marketing and Dynamics 365 for Sales Professional. The first is a new marketing application for organisations that need to move beyond basic email marketing, and it will be available in April 2018. The second is a new licence for Dynamics 365 sales, which gives access to a subset of the functionality focussing on core Sales Force Automation capabilities.

Find the Microsoft announcement here: http://bit.ly/2ISY8VC and get details too of some new Power BI Insights apps that will preview in the spring, and updates to the Common Data Service for Apps that ships with PowerApps.