Dynamics 365 Licensing Guide

There’s an updated (February 2021) Dynamics 365 Licensing Guide.

There are a couple of products removed (Customer Service Insights and the Virtual Agent for Customer Service) since they’re not available as standalone products any more, a name change (IoT Intelligence becomes Sensor Data Intelligence Add-in) and a couple of corrections.

Find the updated Licensing Guide here: https://bit.ly/3jdEgin, and refer to the Change Log on page 56 for detail on the changes.

Dynamics 365 Licensing Guide

There’s an updated (December 2020) Dynamics 365 Licensing Guide.

The main changes are the renaming of the Common Data Service to Dataverse, and the addition of 2,000 Customer Voice responses to the entitlements for Customer Insights.

Find this updated guide here: https://bit.ly/3lu8InS.

Dynamics 365 Business Central on-premises Licensing Guide

There’s an updated (October 2020) Dynamics 365 Business Central on-premises Licensing Guide.

The most major change is perhaps from a reformatting perspective – there has been a bit of reordering of the content and there’s a new front cover.

In addition, there are some tables added to the list for Team Members in Appendix A.

Find this updated guide here: https://bit.ly/35THbGM.

Dynamics 365 Licensing Guide

There’s an updated (October 2020) Dynamics 365 Licensing Guide.

It’s updated for new offers (Project Operations), new entitlements (Commerce and Customer Insights), and new additional capacity (Business Central). It’s also gone through some reformatting with a new cover and applications moved into alphabetical order, and it also now includes the Business Central and Mixed Reality offers.

Find this updated guide here: https://bit.ly/34k1iNm

Dynamics 365 Business Central Licensing Guide

There’s an updated (August 2020) Dynamics 365 Business Central Licensing Guide.

The main change is additional clarification for the use of customisation when applied to Team Members scenarios.

Check out the Change Log on page 14 for details of the changes, and find the updated guide here: https://bit.ly/2DFopZC.

Dynamics 365 Sales Premium

Microsoft release a new offering called Dynamics 365 Sales Premium. It’s a single user licence forĀ  Dynamics 365 Sales Enterprise and Dynamics 365 Sales Insights at a price of $135 per user per month, a saving of $10 over buying the applications separately.

Find Dynamics 365 Sales Premium listed here with all of its fellow Dynamics 365 Sales family members: https://bit.ly/31yHuEO.

Forms Pro is rebranded as Dynamics 365 Customer Voice

Microsoft announce that Forms Pro is rebranded as Dynamics 365 Customer Voice, an enterprise feedback management solution. There are templates to help users get started on gathering feedback and the ability to analyse feedback and act on it.

There are no changes to the licensing – customers with Enterprise flavours of Dynamics 365 licences have 2,000 survey responses included per tenant per month, and Office 365 users can buy an add-on for the same capacity. Existing customers don’t need to do anything – current surveys in Forms Pro are moved to Dynamics 365 Customer Voice.

Find an overview of a Customer Voice solution here: https://bit.ly/2X3PZGj.