Dynamics 365 Licensing Guide

There’s an updated (July 2024) Dynamics 365 Licensing Guide. There’s been some reworking of the initial sections, and the order of the products is now (more or less) alphabetical. There’s a newly-formatted Base and Attach licences table on page 4 which now includes prices, and the brand-new Customer Service Premium and Dynamics 365 Contact Center licences are added throughout.

See our blog for details of those new licences: https://bit.ly/4cNzi6m, and grab this updated guide here: https://bit.ly/3L69PJA.

Retirement of Copilot GPT Builder

Microsoft announce that they will retire Copilot GPT Builder starting 10th July, 2024. This means that users licensed with a Copilot Pro licence will no longer be able to create their own custom Copilot GPTs. All Copilot GPTs created by Microsoft or by customers will also be removed at this time. Find the announcement here: https://bit.ly/4bXhrdg.