Agent 365 FAQs

Microsoft’s Agent 365 FAQs are updated again, prior to the launch on 1 May, 2026.

The emphasis is very much that Agent 365 is licensed per human user as those users interact with, or own, sponsor, or manage Agents. There’s confirmation added that there are no consumption-based costs for Agent 365 (yet) and a useful section at the end (key principles for understanding Agent 365 licensing) is worth a read.

Find this updated document here: https://bit.ly/486k5xG or, if you’re a subscriber, get the document and the associated “What’s New” notes in our Licensing Guides Gallery: https://bit.ly/GuidesGallery.

Agent 365 FAQs

The Agent 365 release on 1 May, 2026 introduces lots of new features and licensing concepts. Luckily, Microsoft are updating their resources in preparation, and these updated FAQs include newly-added licensing information.

Add this useful three-page document to your collection here: https://bit.ly/4srKfSz. A live website link and the document history are available in our Licensing Guides Gallery for subscribers: https://bit.ly/GuidesGallery.

Microsoft 365 E7

After much speculation, Microsoft 365 E7, also known as The Frontier Worker Suite, is official, with a GA date of 1 May 2026. It builds on Microsoft 365 E5 by adding Microsoft 365 Copilot, Agent 365, and the Entra Suite. With a standard monthly price of $99, three promotions are planned in May to coincide with the launch, offering discounts of between 10% and 20%. In line with the other Microsoft 365 licences, E7 will be available both with and without Teams.

Complementing the announcement, we’re provided with a raft of resources. The Microsoft 365 E7 Launch Kit is particularly useful, containing a Partner FAQ that’s well worth a read.

You can download this here: https://bit.ly/3MZo6g2 and find the launch announcements here: https://bit.ly/4s8ln39 and here: https://bit.ly/40Z1aAE.

Microsoft Agent 365

Microsoft Agent 365 is a control plane for AI Agents, helping businesses to deploy, organise, and govern AI Agents securely.

It gives each AI Agent its own Microsoft Entra Agent ID for identity, lifecycle, and access management, and allows Agents to be observable and managed in the Microsoft 365 Admin Center. That’s where it’s currently in preview through the early-access Frontier program and, when you go to try it out, 25 Agent 365 licences are provisioned to your tenant for assignment to Agents.

Find the announcement article here: https://bit.ly/4ph3oFH, and the Learn documentation here: https://bit.ly/4rtf6Pn.