Legacy licensing

Teams Rooms Standard and Premium

Prior to September 2022 Microsoft Teams Rooms were licensed with a choice of two paid-for licenses – Microsoft Teams Rooms Standard or Microsoft Teams Rooms Premium (introduced in July 2020), with the Premium license including room management services from Microsoft. Logically, you’d think that the migration path should be from the old Standard license to the new Basic license, and from the old Premium license to the new Pro license. However, in reality it wasn’t quite that straightforward since the services were redistributed between the licenses. The Basic license includes fewer services (no Teams Phone, for example) than the Standard license did, and thus customers were likely to migrate to the Pro license for all of their Microsoft Teams Rooms. Now, Microsoft Teams Rooms Standard and Premium licenses are referred to as legacy licenses.

Non-EA customers could continue to use the legacy licenses until the end of the subscription term, while EA customers could continue to both use the licenses and add more licenses until their next EA renewal. Note that the legacy licenses didn’t automatically transition to either of the new license types upon expiration, and the customer had to make the decision as to which of the Microsoft Teams Rooms Basic or Pro licenses to acquire.

Switching to device licenses

In 2023 Microsoft started to prevent customers from signing into Microsoft Teams Rooms systems or Teams Panels with User Subscription Licenses such as Microsoft 365 E3. The original deadline to make the switch to device licensing was July 1, 2023, but this was extended via a 90-day grace period to September 30, 2023. There’s information on how to find Microsoft Teams Rooms devices with unsupported licenses here, and a useful FAQ here.