Resources: Teams

Online training                                                                                                

If you’re a High Schooler or Middle Schooler, you can register for the Microsoft Teams licensing training which we ran in April 2026. It’s a 60-minute session covering:

Introduction

• A little bit of history 
• Teams licensing changes for April 2026

The fundamentals 

• What is Teams?
• Chat and presence, Teams and Channels
• External collaboration: external access (federation) and guest access
• Comparing the Teams licensing options
• Teams Premium: prerequisites, April 2026 changes, remaining features

Meetings and Events 

• Meeting and Event types
• Meetings: what are they, duration and user numbers
• Virtual Appointments: what are they, additional features to Teams, Teams Premium features
• Webinars: what are they, additional features to Tems, features moved from Teams Premium to Enterprise
• Teams Live Events: what are they, retirement details
• Town Halls: what are they, additional features to Tems, features moved from Teams Premium to Enterprise, Teams Events Attendee Capacity Packs
• Immersive Events: what are they, additional features to Tems, features moved from Teams Premium to Enterprise
• Public preview of Teams Events
• Microsoft 365 Copilot v Teams Premium

Rooms and Spaces 

• Microsoft Teams Rooms: what is a Teams Room, certified devices, Basic and Pro licenses
• Licensing Teams Panels
• Teams Shared Space license: new name, $0 Single Space licenses, BYOD rooms, transition rules
• Microsoft Places Explorer and Finder

Resources  

• Office 365/Microsoft 365 Plan Picker  
• Modern Work Plan Comparison documents 

Exam

Demonstrate your knowledge of the fundamentals of Teams licensing by taking our exam here. There are 10 questions, and you’ll need 70% to pass, when you’ll be able to download your certificate.

Online training                                                                                                

If you’re a High Schooler, or have access to the Dear Louise training sessions, then you can register for the Dear Louise: Teams licensing extra training which we ran in April 2026. It’s a 60-minute session covering:

The fundamentals 

• What is Teams? 
• Native Teams calling 
• PBX and PSTN 

Teams Phone PBX 

• Name changes through the years 
• Teams Phone features and licensing 
• Teams Phone Resource Accounts: Auto Attendants, Call Queues, setting up, and licensing 

PSTN calling 

• Worldwide availability 
• PSTN carrier options 
• Microsoft Calling Plans: Pay-As-You-Go, Domestic, International, pooling minutes, overage (web direct and CSP) 
• Communication Credits 
• Calling Plan Calculator 
• Operator Connect 
• Direct Routing 
• PSTN connectivity options 

Meetings 

• PSTN connectivity to meetings 
• Where Audio Conferencing fits in 

Spaces 

• Licensing Common Area Phones 

Exam

Demonstrate your knowledge of the licensing of Teams calling by taking our exam here. There are 10 questions, and you’ll need 70% to pass, when you’ll be able to download your certificate.