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Upgrades

There are no Step-up licenses available in CSP. In the original, legacy CSP system a partner could simply reduce the number of one type of license and increase the number of another if a customer needed to move to a higher level license. However, when services such as Dynamics 365 were made available in the New Commerce Experience (NCE) in October 2021, this was no longer allowed and the notion of Upgrades was introduced (see page xxx). Customers with the following licenses may move to the higher licenses indicated: