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Remote Assist and Microsoft resources

You can find the Microsoft Software License Terms for Remote Assist here, an article on Remote Assist licensing and product requirements per role here, information on setting up a Remote Assist Device license for multiple technicians here, and information on licensing Field Service and Remote Assist here.

You’ll also find good information in the Dynamics 365 Licensing Guide and (if you have access to PartnerSource) the Licensing Deck.