Tag Archives: Teams Phone

Microsoft 365 Enterprise Licensing Guide

There’s an updated (February 2026) Microsoft 365 Enterprise Licensing Guide. Although it’s designed to help you to see the difference between the Microsoft 365 plans, the chosen features listed are strange: Clipchamp and Loop are front and centre, with no mention at all of Power BI Pro and Teams Phone Standard… It’s a document that was useful when traditional, on-premises EA customers were first moving to Microsoft 365, and all the scenarios target this sort of customer. This version of the Licensing Guide sees the removal of the useful detail in the Extended Use Rights section, as well as the not-quite-so-useful, outdated FAQs.

Hard-core Licensing Guide enthusiasts can keep their Licensing Guide collection complete by grabbing the updated document here: https://bit.ly/4tg2eNo.

Dynamics 365 licensing resources

There are updated (January 2026) Dynamics 365 licensing resources now available. The main change is the added licensing requirements for integrating Teams Phone directly into Dynamics 365 Contact Center to provide a simplified calling experience for reps. You can find this on page 14 of the guide, and there’s a useful article with more details here: https://bit.ly/4pqAF0Q.

Grab the Licensing Guide here: https://bit.ly/4jqmVlf, and the supplementary Licensing Deck here: https://bit.ly/4qE2rIq.

Teams Essentials and Teams Phone bundle offers

Microsoft announce promotional pricing for Teams Essentials and Teams Phone bundles for customers in the US, Canada, and the UK. Organisations can choose Teams Essentials with just Teams Phone Standard, or with a Domestic or International Calling Plan, or PAYG calling. Equally, customers could choose to add these Teams Phone options on to their existing Teams Essentials licences at a promotional price. Find the announcement here: https://bit.ly/3QidSXf, and details of the promotional offers here: https://bit.ly/3rKyDjZ.

Teams Shared Device licence

Microsoft announce that the existing Common Area Phone licence will be rebranded to the Teams Shared Device licence to enable more scenarios involving shared devices. This licence will still be used for Teams Phones deployed in shared areas, but will also be used to support a hotdesking experience on a Teams Display, and for a standalone Teams Panel not tied to a Microsoft Teams Room.

Find the announcement here: http://bit.ly/3TZLk2I.

Teams Phone with Calling Plan

The “Phone System” product, previously known as “Cloud PBX”, has been renamed once more, this time to “Teams Phone”.

In January 2022, there will be a “Teams Phone with Calling Plan” offering which will replace two existing products: both the “Microsoft 365 Business Voice” SKU aimed at businesses with less than 300 users, and the “Teams Calling Essentials” product aimed at larger businesses. This new voice bundle includes just the cloud-based phone system and a domestic calling plan since the originally included Audio Conferencing product will now be included in Office 365/Microsoft 365 licences – see our blog for more details on that: https://bit.ly/3D6H0b3.

Licensing-wise, it remains a User SL added onto various Office 365/Microsoft 365 pre-requisite licences, and is priced at $15 per user per month in the US, UK and Canada, and at $20 in an additional 30 markets.

Find the announcement here: https://bit.ly/3DoJLTL, and a useful FAQ here: https://bit.ly/3IoUoK7.