Security and compliance offers for Frontline Workers

Microsoft announce new security and compliance offers for Frontline Workers.

These workers, until recently known as Firstline Workers, are those users who have jobs on the frontline of their businesses and have different technology needs to desk-based users.

Now organizations who have licensed their Frontline Workers with Microsoft 365 F1 or F3 can add separate Microsoft 365 F5 Security and Compliance offers for $8 per user per month each, or a combined license which costs $13 per user per month. These offers are available from 1 February, 2021 and are available through the Enterprise Agreement and CSP partners.

Find the announcement here:

Amendment to the definition of Firstline Worker devices

The June 2020 Product Terms contains an amendment to the definition of Firstline Worker devices. A Firstline Worker is typically someone whose job is primarily based away from a PC – think construction worker or doctor – but they do need some access to technology.

Rules for assigning Office 365 F3 and Microsoft 365 F1/F3 licences (the Firstline Worker plans) are based on the user’s primary device. Prior to June 2020, a Firstline Worker was not allowed to have a Dedicated Device – a computing device with a screen of 10.1″ or larger used by the user for more than 60% of their total work time in any 90-day period.

It’s simpler from June 2020 – the user’s primary device must have a single screen smaller than 10.1″ OR they must share their primary device with other qualifying Firstline Workers.

Find the rules on page 58 of the June 2020 Product Terms and find the Product Terms document itself here:

April 2020 Online Services Terms updates

The very useful table on the last page of the Online Services Terms document which shows you which components are included in which Office 365 and Microsoft 365 plans is updated for April 2020.

The main changes are for the revised Firstline Worker plans with Office 365 F1 renamed to Office 365 F3, Microsoft 365 F1 renamed to Microsoft 365 F3, and the new Microsoft 365 F1 added. OneDrive for Business Plans 1 and 2 are added while some other components are removed, including the now discontinued Azure Information Protection Plan 2.

Find the Online Services Terms documents here:

Changes to Microsoft Firstline Worker plans

Microsoft announce some changes to their plans for Firstline Workers, effective from 1 April, 2020. The existing Microsoft 365 F1 plan will be renamed to Microsoft 365 F3 and keep its $10 per user per month price, and a new plan (with a lesser set of functionality) will take the Microsoft 365 F1 name and have a price tag of $4 per user per month. Office 365 F1 is also renamed to Office 365 F3 and remains at $4 per user per month. All of the Firstline Worker plans will have additional  Teams functionality added, as well as enhanced identity and access management features.

There’s a useful chart comparing what’s available in the different plans in the announcement article here: