Microsoft announce that Forms Pro is rebranded as Dynamics 365 Customer Voice, an enterprise feedback management solution. There are templates to help users get started on gathering feedback and the ability to analyse feedback and act on it.
There are no changes to the licensing – customers with Enterprise flavours of Dynamics 365 licences have 2,000 survey responses included per tenant per month, and Office 365 users can buy an add-on for the same capacity. Existing customers don’t need to do anything – current surveys in Forms Pro are moved to Dynamics 365 Customer Voice.
Find an overview of a Customer Voice solution here: https://bit.ly/2X3PZGj.