Tag Archives: FAQ

Windows 7 and Office 2010 End of Support FAQ

There’s an updated (July 2019) Windows 7 and Office 2010 End of Support FAQ. Use it to answer questions such as: which programs are the Extended Security Updates available in (currently EA/EAS/EES, but CSP too by the end of 2019); who’s eligible for free ESUs (EA/EAS customers with active Windows E5 or Microsoft 365 E5/E5 Security subscriptions); and in which Windows environments is Office 365 ProPlus supported (it depends, see pages 12/13).

Find this document, as usual, here: http://bitly/MSLicensingGuides.

Home Use Program Guide

There’s a new guide on the Home Use Program, aimed at those people who manage HUP benefits within a business. These days the benefits are managed through the Microsoft Store for Business, and the guide takes administrators through the steps needed to get set up for this, including using the Azure AD authentication and identity service. There are also instructions for inviting employees to use the Home Use Program, an overview of what employees will need to do on receiving the invitation, and a summary FAQ.

Find this guide in the Volume Licensing Guides section at http://bit.ly/MSLicensingGuides.

Transitioning to the Microsoft Customer Agreement FAQ

Microsoft’s new commerce experience means that eligible Enterprise Agreement customers can transition to buying their Azure services through the Microsoft Customer Agreement.

If you’ve got questions on how this transitioning process works, then this FAQ might be useful: http://bit.ly/2ITH1XO.

Microsoft Commerce Experience FAQ

There’s an updated (April 2019) Microsoft Commerce Experience FAQ which focuses on the new way that customers can buy the Azure services direct from Microsoft through the Microsoft Customer Agreement.

There aren’t major changes to this document, but there is a link included now to view the new Microsoft Customer Agreement.

Find this FAQ in the Volume Licensing Programs section here: http://bit.ly/MSLicensingGuides.

Home Use Program FAQ

There’s an updated FAQ on the Home Use Program with two main items of interest.

Firstly, the number of qualifying Office 365/Microsoft 365 licences that education or non-profit customers need is reduced to 2,000 to match the requirements for commercial or government customers.

Secondly, there are instructions added for IT administrators to manage the HUP benefit through the Microsoft Store for Business.

Find the FAQ here: http://bit.ly/2Y45JrL.

Windows 7 Extended Security Updates

Microsoft announce that Extended Security Updates for Windows 7 will be available for purchase starting 1 April, 2019.

This is where you’ll find the announcement: http://bit.ly/2THC3SZ, along with a link to download some FAQs.

If you’re interested in some facts and figures around running older software then this infographic is worth a look: http://bit.ly/2TcV7TU, and there’s a customisable sales guide for partners who want to help customers transition to a modern desktop with Microsoft 365 here: http://bit.ly/2Y3Ymk3.

Windows and SQL Server End of Support FAQ

Windows and SQL Server reach the end of mainstream support in July 2019 (SQL) and January 2020 (Windows). Customers who want to continue to run 2008/2008 R2 workloads will have the option of purchasing Extended Security Updates from 1 March, 2019.

There’s a new FAQ from Microsoft which is useful, and if you don’t want to read all 57 questions then focus on question  9 (pricing details), 34 (options for hosted environments), and 37 (how these ESUs will be delivered).

Find this FAQ in the Core Infrastructure section of our Licensing Guides emporium: http://bit.ly/MSLicensingGuides, and add it to your weekend reading list.

Microsoft 365 Business FAQ

If you’re interested in Microsoft 365 Business then there’s an FAQ which may be useful. From a licensing perspective it answers questions such as: Can I add Office 365 Add-ons to Microsoft 365 Business (Yes); Can I add Phone System and Calling Plans (No); and can Microsoft 365 Business customers create hosted Windows 10 VMs (No).

Find the FAQ here: http://bit.ly/2wfBH7c.