Announcements for Dynamics 365 retail solutions

Microsoft make three announcements concerning their Dynamics 365 retail solutions:

  • Dynamics 365 Commerce (an evolution of Dynamics 365 Retail unifying back-office, e-commerce, in-store and call centre experiences) will be generally available on 3rd February, 2020
  • There will be two new capabilities for Dynamics 365 Fraud Protection (loss prevention and account protection) available for preview on 2nd March, 2020
  • Dynamics 365 Connected Store (which uses smart devices in-store to give customers real-time and predictive insights on, for example, the length of queues at the tills or traffic around product displays so that appropriate actions can be taken) will be in preview later in 2020

Find the announcement with links to further resources including case studies here: