There’s an updated (January 2020) Dynamics 365 Business Central Licensing Guide. It’s not a major update – just some small changes to the geographic availability and licence requirements for Essentials functionality on page 10. Find this guide here: http://bit.ly/BusCentLGJan2020.
Microsoft introduced Microsoft 365 Business Voice in November 2019 for the UK and Canada, with plans for global availability in 2020. This is a single Add-on licence which includes access to Phone System, Audio Conferencing, and a Domestic Calling Plan, and can be added to an Office 365 plan (Business Essentials, Business Premium, A1, E1, A3, E3) or a Microsoft 365 plan (Business, A3, E3). It’s limited to up to 300 users in an organisation, and the price per month is £12.00 per user.
Microsoft Kaizala is a simple and secure mobile chat app for work – think the WhatsApp you know with a whole load of features added for businesses.
If you’re new to the world of Kaizala you can download the free mobile app for your iPhone or Android phone, and there’s a great interactive demo to get you started here: http://bit.ly/2X27wN4.
Kaizala Pro adds additional management and reporting features and you can see a summary of these additional features at the bottom of this page: http://bit.ly/2X3mVwI. A recent announcement from Microsoft confirms that Kaizala Pro is rolling out globally from April 2019 and is included in Office 365 F1, E1, E3, E5, Business Essentials, and Business Premium licences.
We can also expect Kaizala functionality integrated into Teams in the next 12-18 months. Find that announcement here: http://bit.ly/2EzHp92.