Microsoft 365 plan comparison document

There’s a February 2023 version of the popular Microsoft 365 plan comparison document showing you the different components in all of the Enterprise and Frontline Worker plans and the Add-on licences that are available. Find this useful document here:

Cost Management now available for Indirect EA customers

Microsoft announce that Indirect EA customers can now manage their billing account directly in the Azure Management Portal, and that comparable features will no longer be available in the EA portal starting 20 February, 2023. Find the announcement article with links to useful documentation and how-to videos here:

Microsoft Teams Premium

Microsoft announce Teams Premium, which will be in Public Preview in December and generally available in February 2023. It will be licensed via an add-on to Teams with an expected price of $10 per user per month.

In terms of functionality, expect AI features such as intelligent recaps to summarise meetings with actions, and live translation for captions, as well as options for keeping confidential meetings confidential, help in streamlining registration workflows, and the availability of rich analytics.

The announcement article, which you can find here:, has a lot of additional information on the feature set, and this second article is useful for comparing the features existing Office 365/Microsoft 365 customers will have access to, compared to the additional Teams Premium licence:

Update on SA 24×7 Problem Resolution Support benefit

Microsoft announce that they will fully retire the 24×7 Problem Resolution Support SA benefit effective 1 February, 2023. Previously, the plan had been to retire the benefit and replace it with as-needed support for customers with SA spend of more than £250,000, but now customers will need a Unified Support contract or pay for supports on a per-incident basis via Microsoft Professional Support.

Find the announcement, and some links to learn more about the different support options, here: