There are updated (January 2026) Dynamics 365 licensing resources now available. The main change is the added licensing requirements for integrating Teams Phone directly into Dynamics 365 Contact Center to provide a simplified calling experience for reps. You can find this on page 14 of the guide, and there’s a useful article with more details here: https://bit.ly/4pqAF0Q.
Grab the Licensing Guide here: https://bit.ly/4jqmVlf, and the supplementary Licensing Deck here: https://bit.ly/4qE2rIq.
There’s an updated (August 2025) Dynamics 365 Licensing Guide with just some minor changes. The documented ones are some enhancements to the Team Members Use Rights table on page 53, but the undocumented ones are slightly more bizarre… On pages 13 and 14 some tables have been reformatted to (presumably) make them easier for AI to read. However, the formatting’s gone awry and numerical ranges are now all dates: 1-8 becomes 8-Jan for example.
Odd edits aside, it’s a useful guide and you can grab it here: https://bit.ly/4fhZkRM.
There’s an updated (June 2024) Dynamics 365 Licensing Guide, with a lot of small tidying-up type changes which are pretty well documented in the Change Log on page 63.
The biggest change is the definition of an external user on page 43 which now states that a contractor or agent typically won’t work onsite for the customer every working day, or for more than 30 hours on average per week.
Find the updated guide here: https://bit.ly/3R8lriY.