Updated Dynamics 365 Licensing Guide

There’s an updated (November 2018) Dynamics 365 Licensing Guide. The main changes are the addition of the Dynamics 365 AI for Sales app (page 15) and some extra clarity around the new Order Lines add-on (page 45). You’ll also notice that some fairly major restructuring has taken place.

Find this guide alongside the rest of the Microsoft Licensing Guides here: http://bit.ly/MSLicensingGuides.

Dynamics 365 AI Apps

The Dynamics 365 AI apps build on the intelligent capabilities in Dynamics 365 to offer additional insights. Microsoft announce that Dynamics 365 AI for Sales is now available in the US (http://bit.ly/2JCVK69).

From a licensing perspective, it’s available for users already licensed with Sales Enterprise, Microsoft Relationship Sales Solution, Customer Engagement Plan, or Dynamics 365 Plan, as an add-on at $50 per user per month (http://bit.ly/2zoVQtg).

Dynamics 365 AI for Customer Service (http://bit.ly/2JCWNmB) and Dynamics 365 AI for Market Insights (http://bit.ly/2QfgNxP) are also available in public preview.

Dynamics 365 for Sales Professional User SLs

A new Professional User SL is available for Dynamics 365 for Sales users who need to focus on sales execution activities such as lead and opportunity management, and managing products, price lists, quotes, and orders. The existing Enterprise User SL is still available and adds additional functionality such as Social Engagement and Gamification. The Professional User SL is $65 per user per month compared to the $95 Enterprise User SL, and you can find a detailed comparison of the plans here: http://bit.ly/2IB02Js.