Microsoft Dynamics Marketing

Microsoft Dynamics Marketing is no longer available for new customers to purchase from 1 November 2016, and Microsoft confirm that there will be a new marketing app as part of the Dynamics 365 Business edition sometime in 2017.

If you’re an existing Dynamics Marketing customer then this site is worth checking out to see how your renewal options work: http://bit.ly/2fr0wnV. The bottom line – Dynamics Marketing is supported until 31 October 2020.

Dynamics 365 On-premises

The December 2016 Product Terms is updated for Dynamics 365 On-premises where we can see that it replaces the CRM Server 2016 licences with simply user or device CALs for Team Members, Customer Service or Sales functionality.

External users need CALs too but there’s no requirement for Server licences at all. Users licensed for Dynamics 365 Online get equivalent access through dual access rights as you might expect.

Find the details on page 17-19 of the December 2016 Product Terms.

Secure Productive Enterprise Licensing Resources

Secure Productive Enterprise was launched on 1 October 2016 and is the successor to the Enterprise Cloud Suite. Now there are some useful new Microsoft resources available: there’s a Licensing Guide which gives an overview of the licences available, considers 6 customer scenarios, and has a couple of pages of FAQs. Then there’s an “At a Glance” document and “Overview and FAQ” if you just want to know the headlines.

As usual, find these resources with all their Licensing Guide friends at http://bit.ly/MSLicensingGuides.

Dynamics 365 Licensing Guides

Microsoft Dynamics 365 was released on 1 November 2016. It’s a single online service replacing CRM Online and AX Online and it’s all change for the licensing.

There are two editions: Business and Enterprise, and you can find excellent Microsoft Licensing Guides giving the low-down on all the new licence types here: http://bit.ly/MSLicensingGuides.

Access included in Office 365 Business and Business Premium

Microsoft announce that Access will now be included in Office 365 Business and Business Premium plans. The product will automatically be installed for licensed users between 1 December 2017 and 30 January 2017 if you’re on the Current Channel for updates, and in June 2017 if you’re on the Deferred Channel.

Find the Microsoft announcement here: http://bit.ly/2eenhhJ.

Microsoft PowerApps

Microsoft announce that Microsoft PowerApps is generally available: http://bit.ly/2fuF4yT. PowerApps is all about creating apps (perhaps unsurprisingly!) and if you’re new to this product then I’d recommend watching the video on this “Introduction to PowerApps” page since it will give you a good insight into the sorts of things you can do: http://bit.ly/2fuL4rw.

PowerApps is licensed by user and Office 365 and Dynamics 365 licensed users have some basic PowerApps functionality included, and there are also more advanced standalone plans – PowerApps Plan 1 and Plan 2. Users licensed with the new Dynamics Enterprise Plan 1 or Plan 2 have PowerApps Plan 2 functionality included.

This page gives you a summary of what’s in what plan: http://bit.ly/2fKdhOl and if you want some examples of different apps and how they would be licensed, then this page is a good resource: http://bit.ly/2eNu1iG.

Microsoft Flow

Microsoft announce that Microsoft Flow is generally available. What exactly is Flow? Well, it’s short for “workflow” and it’s there to help power users automate repetitive tasks.

There’s some guided learning available for Flow and this page (http://bit.ly/2f8DX9I) shows an example: you could automatically add popular Twitter followers talking about your company as leads in Dynamics 365 and then send a follow-up email via Mailchimp.

And the licensing? Well, there are standalone Flow plans (Flow Free, Plan 1 and Plan 2) and it’s also included in some Dynamics 365 and Office 365 plans too which gives us a fourth set of features – “Flow for Office 365 and Flow for Dynamics 365”.

This page is a good resource to find out what’s included in what plan: http://bit.ly/2fSuHHI and you can find the availability announcement here: http://bit.ly/2eewxSM.