Table of contents
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LICENSING ONLINE SERVICES
- Licenses for Online Services products
- License reassignment rights
- Versions and editions
- Downgrade and down-edition rights
- Online Services plans
- User types
- External users
- Types of Online Services User SLs
- License assignment
- Tenant-level services
- On-premises use rights
- Other types of Online Services licenses
- Commitment
- Buying Online Services
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WINDOWS 11 (USER)
- Licensing Windows 11
- Activating Windows 11 Enterprise licenses
- Servicing Channels
- Hotpatching
- Licensing virtual desktops
- Additional Software Assurance benefits
- Extended Security Updates
- Copilot in Windows 11
- Windows 11 in Microsoft 365
- Step-up licenses
- Upgrades and downgrades
- Add-on licenses (To-cloud)
- From SA licenses
- Availability of Windows 11 Enterprise licenses
- Resources: Windows 11
- Microsoft resources: Windows 11
- OFFICE 365/MICROSOFT 365 TOOLS
- MICROSOFT 365 APPS
- OFFICE 365 PLANS
- EMS PLANS
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MICROSOFT 365 PLANS FOR ENTERPRISE USERS
- Microsoft 365 E7
- Teams or (no Teams)?
- License assignment rules
- Using Windows
- Licensing for virtual desktops
- Use of the Microsoft 365 apps
- Licensing for security and compliance
- Step-up licenses
- 3-year commitment term
- Upgrades
- Add-on licenses (To-cloud)
- From SA licenses
- Special rights to Office Professional Plus
- Included Security Compute Units
- On-premises use rights
- Workplace Discount Program
- Availability of Microsoft 365 Enterprise plans
- Other interesting licenses
- Resources: Microsoft 365 plans for Enterprise users
- Microsoft resources: Microsoft 365 plans for Enterprise users
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MICROSOFT 365 PLANS FOR SMB USERS
- Microsoft 365 Business plan licenses (original)
- Microsoft 365 Business plan licenses (no Teams)
- License assignment rules
- Combining licenses
- Using Windows
- Licensing for virtual desktops
- Use of the Microsoft 365 Apps
- Licensing for security and compliance
- Step-up licenses
- Upgrades
- Add-on licenses (To-cloud)
- From SA licenses
- On-premises use rights
- Availability of Microsoft 365 Business plans
- Resources: Microsoft 365 plans for SMB users
- Microsoft resources: Microsoft 365 plans for SMB users
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PLANS FOR FRONTLINE WORKERS
- Frontline Worker plan licenses
- Teams or (no Teams)?
- License assignment rules
- Using Windows
- Licensing for virtual desktops
- Use of the Microsoft 365 Apps
- Licensing for security and compliance
- Step-up licenses
- Upgrades
- Add-on licenses (To-cloud)
- From SA licenses
- On-premises use rights
- Availability of plans for Frontline Workers
- Resources: Plans for Frontline Workers
- Microsoft resources: Plans for Frontline Workers
- OFFICE 365 AND MICROSOFT 365 (NO TEAMS) LICENSES
- STANDALONE ONLINE SERVICES
- MICROSOFT 365 FOR CONSUMERS
- WINDOWS 365
- VIVA
-
COPILOT
- Microsoft 365 Copilot Chat
- Microsoft Copilot Pro
- Microsoft 365 Copilot Business
- Microsoft 365 Copilot
- Microsoft 365 Copilot for Education
- Microsoft 365 Copilot for US Government
- Sales in Microsoft 365 Copilot
- Service in Microsoft 365 Copilot
- Finance Solution in Microsoft 365 Copilot
- GitHub Copilot
- Copilot in Azure
- Agent 365
- Security Copilot
- Dragon Copilot
- Copilot Studio
- Resources: Copilot
- TEAMS
- TEAMS CALLING
- TEAMS MEETINGS
- TEAMS DEVICES
- VISIO ONLINE
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MICROSOFT DEFENDER
- Microsoft Defender XDR
- Microsoft 365 Defender
- Microsoft Defender for Cloud Apps
- Microsoft Defender for Office 365
- Microsoft Defender for Identity
- Microsoft Defender for Endpoint
- Microsoft Defender for Cloud
- Microsoft Defender Vulnerability Management
- Microsoft Defender Threat Intelligence
- Microsoft Defender for IoT
- Microsoft Defender for Business
- Microsoft Defender Experts
- Resources: Microsoft Defender
- Microsoft resources: Microsoft Defender
- MICROSOFT PROJECT
- MICROSOFT SENTINEL
- MICROSOFT INTUNE
- MICROSOFT ENTRA
- MICROSOFT PRIVA
- MICROSOFT PURVIEW
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DYNAMICS 365 CRM APPS
- Available licenses
- User and Device Subscription Licenses
- Professional and Enterprise licenses
- Base and Attach licenses
- Team Members licenses
- Licensing external users
- Included rights and entitlements for other Dynamics apps
- Add-on licenses (In-cloud)
- Step-up licenses
- Upgrades
- On-premises use rights
- Dataverse capacity
- Availability of Dynamics 365 CRM apps licenses
- Resources: Dynamics 365 CRM apps
- Microsoft resources: Dynamics 365 CRM apps
- DYNAMICS 365 SALES
- DYNAMICS 365 CUSTOMER SERVICE
- DYNAMICS 365 CONTACT CENTER
- DYNAMICS 365 FIELD SERVICE
- DYNAMICS 365 CUSTOMER INSIGHTS
- DYNAMICS 365 MARKETING (ORGINAL)
- DYNAMICS 365 CUSTOMER INSIGHTS (ORIGINAL)
- DYNAMICS 365 CUSTOMER VOICE
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DYNAMICS 365 ERP APPS
- User Subscription Licenses
- Base and Attach licenses
- Minimum purchasing requirements
- Team Members licenses
- License management
- Licensing external users
- Included entitlements for other apps
- Step-up licenses
- Upgrades
- On-premises use rights
- Dynamics ERP apps capacity
- Availability of Dynamics 365 ERP apps licenses
- Resources: Dynamics 365 ERP apps
- Microsoft resources: Dynamics 365 ERP apps
- DYNAMICS 365 COMMERCE
- DYNAMICS 365 FINANCE
- DYNAMICS 365 HUMAN RESOURCES
- DYNAMICS 365 SUPPLY CHAIN MANAGEMENT
- DYNAMICS 365 PROJECT OPERATIONS
- DYNAMICS 365 INTELLIGENT ORDER MANAGEMENT
- DYNAMICS 365 FRAUD PROTECTION
- DYNAMICS 365 ELECTRONIC INVOICING
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DYNAMICS 365 BUSINESS CENTRAL
- Business Central Essentials and Premium licenses
- Business Central Device license
- Business Central Team Members license
- Base and Attach licenses
- Microsoft 365
- Licensing external users
- Business Central capacity
- Step-up licenses
- Upgrades
- On-premises use rights
- Availability of Business Central licenses
- Microsoft resources: Business Central
- DYNAMICS 365 GUIDES
- DYNAMICS 365 REMOTE ASSIST
- POWER BI
- POWER APPS
- POWER APPS PORTALS (LEGACY)
- POWER PAGES
- POWER AUTOMATE
- COPILOT STUDIO
- POWER VIRTUAL AGENTS (LEGACY)
- AI BUILDER
- DATAVERSE
- BUYING ONLINE SERVICES: EA
- BUYING ONLINE SERVICES: MPSA
- BUYING ONLINE SERVICES: SELECT PLUS
- BUYING ONLINE SERVICES: OPEN PROGRAMS
- BUYING ONLINE SERVICES: CSP (LEGACY)
- BUYING ONLINE SERVICES: CSP (NCE)
- BUYING ONLINE SERVICES: MCA-E
Exchange Online
Exchange Online is Microsoft’s hosted email platform that provides messaging services (email, calendars, contacts, and tasks) which are accessible from various types of devices as well as web browsers. It’s one of the services that’s included in the Office 365 plans, but it’s also available in a variety of standalone User Subscription Licenses. The table below shows the different licenses and the Office 365 and Microsoft 365 plans that include them:
| Standalone Exchange Online license | Included in Office 365/Microsoft 365 |
|---|---|
| Exchange Online Kiosk | Office 365 F3 Microsoft 365 F3 |
| Exchange Online Plan 1 | Office 365 E1 Microsoft 365 Business Basic/Standard/Premium Microsoft 365 |
| Exchange Online Plan 2 | Office 365 E3/E5 Microsoft 365 E3/E5 |
Microsoft announced the general availability of High Volume Email (HVE) in April 2026. It’s a way for applications and devices to send large volumes of internal email reliably and securely without impacting user mailboxes or Exchange Online service health. Usage will be metered from June 1, 2026 with pricing set at $42 per one million recipients. There are some common usage scenarios listed in the announcement, and the Learn documentation has some useful information detailing how to set up HVE accounts.
