Resources: Plans for Frontline Workers

Office 365/Microsoft 365 Plan Picker

Find out which licenses include which features by using our interactive Microsoft 365/Office 365 Plan Picker. It’s an intuitive tool which provides licensing suggestions based on your selected features.

Online training

If you are a High Schooler or Middle Schooler, you can register for the Microsoft 365 licensing training which we ran in January 2026. It’s a 63-minute session covering:

Introduction

• Different types of users
• Balancing the needs of users with the business needs for security and management

Microsoft 365 Business plans

• Overview of plans
• Combining licenses
• Using Windows, the Microsoft 365 Apps and Online Services
• Security and management: Intune, Defender for Business, Defender and Purview Suites

Microsoft 365 Enterprise plans

• Overview of plans
• Microsoft 365 E3 and E5, Office 365 plans, and EMS
• Microsoft 365 Apps for Enterprise/Business
• Teams or (no Teams) ?
• Security and management: Intune, Defender and Purview Suites
• On-premises use rights

Microsoft 365 Frontline Worker plans

• Overview of plans
• Frontline Worker license assignment and other rules
• Security and management: Intune, Defender and Purview Suites
• On-premises use rights

Recommending the right plan – resources

• Modern Work comparison documents
• M365Maps
• Our Plan Picker

Updates

• Microsoft 365 feature and pricing updates

Certifications

• Microsoft 365 licensing fundamentals

Exam

Demonstrate your knowledge of the fundamentals of Microsoft 365 licensing by taking our exam here. There are 10 questions, and you’ll need 70% to pass, when you’ll be able to download your certificate.

Online training

If you are a High Schooler, or have access to the Dear Louise training sessions, then you can register for the Dear Louise: Microsoft 365 licensing extra training which we ran in January 2026. It’s a 61-minute session covering:

A little bit of history

• BPOS
• Office 365 arrival and evolution
• Enterprise Cloud Suite and Secure Productive Enterprise
• Microsoft 365 Enterprise and Business

Deployment options: Windows

• Windows use rights in Microsoft 365 for local installation
• Windows user license server usage rights – VDI
• Azure Virtual Desktop: internal users
• Use of Windows 365
• Listed Providers: VDA rights

Deployment options: Microsoft 365 Apps

• Using the Microsoft 365 Apps for local installation
• Shared Computer Activation
• Microsoft 365 Apps server deployment rights
• Rights for Amazon Workspaces
• Microsoft 365 Apps for Enterprise Device SL

Included allowances

• Microsoft 365 E5 and Security Compute Units
• OneDrive vs SharePoint Online, and storage allowances
• Mailbox storage and archiving
• Universal Print

Program differences

• On-premises use rights
• “Extra Features” licenses
• Step-ups and Upgrades

Other considerations

• Where do Microsoft 365 E3 Unattended, Windows 365 for Agents, and Microsoft Agent 365 fit in?
• Tenant-level services
• Windows Update Channels
• Microsoft 365 Apps Update Channels
• Pricing updates for July 2026

Resources

• Modern Work comparison documents
• M365Maps
• Our new Office 365/Microsoft 365 Plan Picker
• Microsoft 365 licensing exams: fundamentals and advanced

Exam

Demonstrate your knowledge of Microsoft 365 advanced licensing by taking our exam here. There are 10 questions, and you’ll need 70% to pass, when you’ll be able to download your certificate.