Table of contents
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LICENSING ONLINE SERVICES
- Licenses for Online Services products
- License reassignment rights
- Versions and editions
- Downgrade and down-edition rights
- Online Services plans
- User types
- External users
- Types of Online Services User SLs
- License assignment
- Tenant-level services
- On-premises use rights
- Other types of Online Services licenses
- Commitment
- Buying Online Services
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WINDOWS 11 (USER)
- Licensing Windows 11
- Activating Windows 11 Enterprise licenses
- Servicing Channels
- Hotpatching
- Licensing virtual desktops
- Additional Software Assurance benefits
- Extended Security Updates
- Copilot in Windows 11
- Windows 11 in Microsoft 365
- Step-up licenses
- Upgrades and downgrades
- Add-on licenses (To-cloud)
- From SA licenses
- Availability of Windows 11 Enterprise licenses
- Resources: Windows 11
- Microsoft resources: Windows 11
- MICROSOFT 365 APPS
- OFFICE 365 PLANS
- EMS PLANS
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MICROSOFT 365 PLANS FOR ENTERPRISE USERS
- Teams or (no Teams)?
- License assignment rules
- Using Windows
- Licensing for virtual desktops
- Use of the Microsoft 365 apps
- Licensing for security and compliance
- Step-up licenses
- 3-year commitment term
- Upgrades
- Add-on licenses (To-cloud)
- From SA licenses
- Special rights to Office Professional Plus
- On-premises use rights
- Workplace Discount Program
- Availability of Microsoft 365 Enterprise plans
- Other interesting licenses
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MICROSOFT 365 PLANS FOR SMB USERS
- Microsoft 365 Business plan licenses (original)
- Microsoft 365 Business plan licenses (no Teams)
- License assignment rules
- Combining licenses
- Using Windows
- Licensing for virtual desktops
- Use of the Office apps
- Licensing for security and compliance
- Step-up licenses
- Upgrades
- Add-on licenses (To-cloud)
- From SA licenses
- On-premises use rights
- Availability of Microsoft 365 Business plans
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PLANS FOR FRONTLINE WORKERS
- Frontline Worker plan licenses
- Teams or (no Teams)?
- License assignment rules
- Using Windows
- Licensing for virtual desktops
- Use of the Microsoft 365 Apps
- Licensing for security and compliance
- Step-up licenses
- Upgrades
- Add-on licenses (To-cloud)
- From SA licenses
- On-premises use rights
- Availability of plans for Frontline Workers
- OFFICE 365 AND MICROSOFT 365 (NO TEAMS) LICENSES
- MICROSOFT 365 FOR CONSUMERS
- WINDOWS 365
- VIVA
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COPILOT
- Microsoft 365 Copilot Chat
- Microsoft Copilot Pro
- Microsoft 365 Copilot Business
- Microsoft 365 Copilot
- Microsoft 365 Copilot for Sales
- Microsoft 365 Copilot for Service
- Finance Solution in Microsoft 365 Copilot
- Security Copilot
- Copilot in Azure
- Dragon Copilot
- GitHub Copilot
- Copilot Studio
- Resources: Copilot
- TEAMS
- TEAMS CALLING
- TEAMS MEETINGS
- TEAMS DEVICES
- VISIO ONLINE
- MICROSOFT PROJECT
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MICROSOFT DEFENDER
- Microsoft Defender XDR
- Microsoft 365 Defender
- Microsoft Defender for Cloud Apps
- Microsoft Defender for Office 365
- Microsoft Defender for Identity
- Microsoft Defender for Endpoint
- Microsoft Defender for Cloud
- Microsoft Defender Vulnerability Management
- Microsoft Defender Threat Intelligence
- Microsoft Defender for IoT
- Microsoft Defender for Business
- Resources: Microsoft Defender
- Microsoft resources: Microsoft Defender
- MICROSOFT SENTINEL
- MICROSOFT INTUNE
- MICROSOFT ENTRA
- MICROSOFT PRIVA
- MICROSOFT PURVIEW
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DYNAMICS 365 CRM APPS
- Available licenses
- User and Device Subscription Licenses
- Professional and Enterprise licenses
- Base and Attach licenses
- Team Members licenses
- Licensing external users
- Included rights and entitlements for other Dynamics apps
- Add-on licenses (In-cloud)
- Step-up licenses
- Upgrades
- On-premises use rights
- Dataverse capacity
- Availability of Dynamics 365 CRM apps licenses
- Resources: Dynamics 365 CRM apps
- Microsoft resources: Dynamics 365 CRM apps
- DYNAMICS 365 SALES
- DYNAMICS 365 CUSTOMER SERVICE
- DYNAMICS 365 CONTACT CENTER
- DYNAMICS 365 FIELD SERVICE
- DYNAMICS 365 CUSTOMER INSIGHTS
- DYNAMICS 365 MARKETING (ORGINAL)
- DYNAMICS 365 CUSTOMER INSIGHTS (ORIGINAL)
- DYNAMICS 365 CUSTOMER VOICE
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DYNAMICS 365 ERP APPS
- User Subscription Licenses
- Base and Attach licenses
- Minimum purchasing requirements
- Team Members licenses
- License management
- Licensing external users
- Included entitlements for other Dynamics apps
- Step-up licenses
- Upgrades
- On-premises use rights
- Dynamics ERP apps capacity
- Availability of Dynamics 365 ERP apps licenses
- Resources: Dynamics 365 ERP apps
- Microsoft resources: Dynamics 365 ERP apps
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DYNAMICS 365 COMMERCE
- Licensing physical stores
- Licensing eCommerce solutions
- Commerce Scale Units
- Ratings and Recommendations
- Included entitlements for other Dynamics apps
- Dataverse and Operations capacity
- Availability of Dynamics 365 Commerce licenses
- Resources: Dynamics 365 Commerce
- Microsoft resources: Dynamics 365 Commerce
- DYNAMICS 365 FINANCE
- DYNAMICS 365 SUPPLY CHAIN MANAGEMENT
- DYNAMICS 365 PROJECT OPERATIONS
- DYNAMICS 365 HUMAN RESOURCES
- DYNAMICS 365 INTELLIGENT ORDER MANAGEMENT
- DYNAMICS 365 FRAUD PROTECTION
- DYNAMICS 365 ELECTRONIC INVOICING
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DYNAMICS 365 BUSINESS CENTRAL
- Business Central Essentials and Premium licenses
- Business Central Device license
- Business Central Team Members license
- Base and Attach licenses
- Microsoft 365
- Licensing external users
- Business Central capacity
- Step-up licenses
- Upgrades
- On-premises use rights
- Availability of Business Central licenses
- Microsoft resources: Business Central
- DYNAMICS 365 GUIDES
- DYNAMICS 365 REMOTE ASSIST
- POWER BI
- POWER APPS
- POWER APPS PORTALS (LEGACY)
- POWER PAGES
- POWER AUTOMATE
- COPILOT STUDIO
- POWER VIRTUAL AGENTS (LEGACY)
- AI BUILDER
- DATAVERSE
- BUYING ONLINE SERVICES: EA
- BUYING ONLINE SERVICES: MPSA
- BUYING ONLINE SERVICES: SELECT PLUS
- BUYING ONLINE SERVICES: OPEN PROGRAMS
- BUYING ONLINE SERVICES: CSP (LEGACY)
- BUYING ONLINE SERVICES: CSP (NCE)
- BUYING ONLINE SERVICES: MCA-E
MICROSOFT 365 FOR CONSUMERS
Overview
For personal users that need to use Microsoft 365 at home there are four paid offerings: Microsoft 365 Basic, Microsoft 365 Personal, Microsoft 365 Family, and Microsoft 365 Premium. They’re targeted at consumers and are specifically for non-commercial use, which is confirmed in the FAQs for Microsoft 365 Basic and on the Microsoft website for the other plans. There’s a detailed EULA from January 2023, which contains some additional terms for Microsoft 365 Personal and Microsoft 365 Family.
All four plans of the paid for offerings are available direct from the Microsoft website, and you’ll find a summary of each below.
Microsoft 365 Basic
This is the entry-level plan for a single user. It includes 100 GB of OneDrive cloud storage, and Outlook web and mobile, which provides email and calendar in a browser or mobile app.
Microsoft 365 Personal
This plan is also for a single user only, expanding on Microsoft 365 Basic by including these locally installable desktop applications: Word, Excel, PowerPoint, Outlook, and OneNote. It also includes higher OneDrive storage (1 TB) and additional Copilot features such as higher limits than the publicly available free Copilot offering. Note that this plan was previously known as Office 365 Personal.
Microsoft 365 Family
This appropriately named plan is designed for licensing multiple family members. It licenses up to six users, each benefiting from everything that appears in the Microsoft 365 Personal plan, with a notable exception of the additional Copilot features, which are only available to the primary subscription owner and can’t be shared. Note that this plan was previously known as Office 365 Family.
Microsoft 365 Premium
Microsoft 365 Premium was introduced in October 2025. Not to be confused with the commercial offering Microsoft 365 Business Premium, this subscription combines Microsoft 365 Family with Copilot Pro, which was discontinued in October 2025. Again, this is a license for six users to access the Word, Excel, PowerPoint, Outlook, and OneNote desktop applications, along with 1 TB of OneDrive cloud storage each.
There are also advanced AI features available, which include the highest available usage limits and the powerful reasoning Agents Researcher, Analyst, and Deep Research. Note that these features are only available to the subscription owner, not all six users.
Comparing the options
You’ll find a table below comparing each Microsoft 365 paid-for consumer option:
| Microsoft 365 Basic | Microsoft 365 Personal | Microsoft 365 Family | Microsoft 365 Premium | |
|---|---|---|---|---|
| Number of users | 1 person | 1 person | 1 to 6 people | 1 to 6 people |
| OneDrive cloud storage | 100 GB | 1 TB | 1 TB per person | 1 TB per person |
| Outlook web and mobile email and calendar | ✓ | |||
| Locally installable desktop applications (Word, Excel, PowerPoint, Outlook, and OneNote) | ✓ | ✓ | ✓ | |
| Works on PC, Mac, iPhone, iPad, and Android phones and tablets | ✓ | ✓ | ✓ | |
| Copilot | ✓ | ✓ Available to the subscriber only – can’t be shared | ✓ With the highest usage limits and exclusive features. Available to the subscriber only – can’t be shared | |
| Microsoft Designer (AI image creator) | ✓ | ✓ Available to the subscriber only – can’t be shared | ✓ Available to the subscriber only – can’t be shared | |
| Clipchamp (video editor) | ✓ | ✓ | ✓ | |
| Microsoft Defender (advanced security) | ✓ | ✓ | ✓ |
Other offerings
Microsoft also offer free web and mobile versions of Word, Excel, PowerPoint, OneDrive, and Outlook on their website. These are accessed through a web browser or an app on an iOS or Android device, and include 5 GB of OneDrive storage.
The Workplace Discount Program (known as the Home Use Program until August 2022), allows consumers to purchase Microsoft 365 Family or Microsoft 365 Personal at a 30% discount through the website, when their organization has purchased eligible licenses with Software Assurance.
