There’s an updated (May 2016) CRM Online Licensing Guide with three main changes.

First of all, Mobile Offline is added (page 16): this gives offline views and offline search and is licensed as part of the CRM Online Professional USL as long as you have at least 5 of these USLs.

Then on page 12 there’s the Field Service Add-on: an Add-on USL for users licensed with at least a CRM Online Basic USL who will engage in Field Service activities.

And finally, on page 20 there are some new licences for organisations that want to extend their CRM solutions to cloud hosted web portals. There’s a Portal Add-on USL for any user with an existing CRM Online USL, and then the option to purchase additional page views (500,000 per month) if required.

Get the guide here: http://bit.ly/MSLicensingGuides.