{"id":7814,"date":"2025-12-21T11:16:59","date_gmt":"2025-12-21T11:16:59","guid":{"rendered":""},"modified":"2025-12-29T10:13:42","modified_gmt":"2025-12-29T10:13:42","slug":"dataverse-capacity","status":"publish","type":"lessons","link":"https:\/\/www.licensingschool.co.uk\/licenseverse\/dynamics-365-customer-service\/dataverse-capacity\/","title":{"rendered":"Dataverse capacity"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<p>Dataverse is where you securely store and manage data that\u2019s used by the Dynamics 365 and Power Platform products, and by Copilot Studio. When you purchase the first Dynamics 365 Customer Service license you receive default Dataverse capacity entitlements for the tenant, and then you accrue further capacity with every additional license that you purchase. You can find a useful table in the <a href=\"https:\/\/go.microsoft.com\/fwlink\/?LinkId=866544&amp;clcid=0x409\" target=\"_blank\" rel=\"noreferrer noopener\">Dynamics 365 Licensing Guide<\/a> which details all these allowances \u2013 search for \u201cDefault subscription capacity included per tenant\u201d.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Default capacity entitlements<\/h5>\n\n\n\n<p>A Dynamics 365 Customer Service Professional\/Customer Service Enterprise license includes these default capacity entitlements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>30 GB Dataverse Database capacity<\/li>\n\n\n\n<li>40 GB Dataverse File capacity<\/li>\n\n\n\n<li>2 GB Dataverse Log capacity<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">Accrued capacity entitlements<\/h5>\n\n\n\n<p>When you purchase further licenses to support a Customer Service deployment, you receive additional capacity entitlements.<\/p>\n\n\n\n<p>Each Dynamics 365 Customer Service Enterprise license accrues these capacity entitlements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>250 MB Dataverse Database capacity<\/li>\n\n\n\n<li>2 GB Dataverse\/Operations File capacity<\/li>\n<\/ul>\n\n\n\n<p>Dynamics 365 Customer Service Professional licenses do not accrue additional capacity.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Further capacity<\/h5>\n\n\n\n<p>Customers requiring further Dataverse capacity can purchase Dataverse Database, File and Log Capacity Add-ons in increments of 1 GB. In <strong>July 2024<\/strong> a Tier 2 SKU was added for Dataverse Database capacity, where customers can buy a minimum of 1,000 units of 1 GB capacity for a more cost-effective unit price. You\u2019ll find purchasing minimums in the <a href=\"https:\/\/www.microsoft.com\/licensing\/terms\/productoffering\/MicrosoftPowerPlatform\/EAEAS#:~:text=Purchasing%20Minimums\" target=\"_blank\" rel=\"noreferrer noopener\">Product Terms<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">History<\/h3>\n\n\n\n<p>In <strong>December 2025<\/strong>, Microsoft <a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2025\/12\/04\/dataverse-capacity\/\" target=\"_blank\" rel=\"noreferrer noopener\">increased<\/a> the default Dataverse Database capacity for Dynamics 365 Customer Service Professional and Customer Service Enterprise licenses from 10 GB to 30 GB, and the default Dataverse File capacity for both licenses from 20 GB to 40 GB.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":0,"parent":2769,"menu_order":3,"template":"custom-single.php","lesson_category":[56],"class_list":["post-7814","lessons","type-lessons","status-publish","hentry","lesson_category-online-services","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - 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