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Licensing for security and compliance

Organizations who have users licensed with Office 365 F3 or Microsoft 365 F1/F3 licenses can optionally purchase additional licenses to add on security and compliance capabilities. Let’s take a fictional company, Lightshades of Grey, to see the sorts of choices…

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DYNAMICS 365 CONTACT CENTER

Microsoft added Dynamics 365 Contact Center to the July 2024 Product Terms. It's a new product that adapts the capabilities of the previous Voice and Digital Messaging channel Add-ons for Dynamics 365 Customer Service and makes them available in a…

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Licensing for security and compliance

A license for Microsoft 365 E5 gives access (of course) to more features and functionality than Microsoft 365 E3, and the diagram below shows one way of looking at the difference between Microsoft 365 E3 and E5. You can see…

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Microsoft resources: Copilot Studio

You can find good information in the Power Platform Licensing Guide and (if you have access to the Power Platform Partner Hub) the Licensing Deck too. The main Copilot Studio documentation is here, with specific licensing information here, and you’ll find Copilot Studio…

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Dataverse capacity

Default capacity When a Copilot Studio tenant license is purchased, the following Dataverse capacities are enabled across the whole tenant: Dataverse Database capacity: 5 GB Dataverse File capacity: 20 GB Dataverse Log capacity: 2 GB Additional capacity Customers requiring further…

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Licensing Agent creators

Users who create Agents need to have access to Copilot Studio. There are different ways of giving access depending on whether you’ve purchased Copilot Studio tenant licenses or enabled Pay-As-You-Go billing, or users are already licensed for Microsoft 365 Copilot.…

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Message consumption

When you interact with an Agent, or an Agent Flow is run, “messages” are consumed. A message ISN’T the text you type to the Agent or the response it comes back with, it’s the currency of consumption, and a different…

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Copilot Studio for Teams app

The Copilot Studio for Teams app enables users to create, author, test, and publish an Agent (originally known as a copilot) into Teams – all from within Teams. You install the app from the Teams app store and do everything…

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