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Price protection

When a Subscription is set up it has a duration of 1, 12 or 36 months, and this is the term through which the price of the licenses will be fixed. Thus, if The Papaya Hire Company have ordered 25…

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Pricing

Pricing is, of course, determined by the partner. Microsoft’s intention is that CSP pricing is the same as Level A pricing of an EA, or if a customer purchases through the Microsoft website. There is only one price level in…

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Payment

Partners are billed upfront for Online Services licenses and they can choose the billing frequency for each Subscription. For a monthly Subscription, the choice is obviously just monthly, but for a 12-month one, they could choose to pay for it…

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Upgrades

Upgrades enable a customer to move from a lower license (Office 365 E3 for example) to a higher one (Office 365 E5 for example), and they do the same job as a Step-up User SL in an Enterprise Enrollment. They…

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Adding and reducing licenses

Partners can add licenses to an existing Subscription at any time. If the original order for The Papaya Hire Company was for 25 Office 365 E3 licenses and they want another 5 licenses in the middle of the month then…

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Commitment

When a partner orders User SLs for a customer they set up a Subscription for that Online Service. This is essentially a container to which they add licenses. So, if The Papaya Hire Company want 25 Office 365 E3 licenses…

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Minimums

There is no minimum order in CSP, a partner may order just one User SL if that’s all that’s required for a customer. Don’t take this to mean that CSP is only aimed at smaller businesses, this rule is just…

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License type availability

The main license types for the Online Services available through CSP are Full User SLs and In-cloud Add-on User SLs. The To-cloud Add-on and From SA User SLs are mainly a purchasing mechanism for Enterprise Enrollment customers, although some From…

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Product availability

Just about all of the Online Services are available in CSP. The small exceptions include Microsoft 365 Apps for enterprise Device SLs (only available in the EA) and Microsoft Relationship Sales User SLs (also only available in the EA):

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BUYING ONLINE SERVICES: CSP (NCE)

The Cloud Solution Provider program was launched in 2016 to enable partners to sell Office 365 either as standalone licenses or as part of a partner solution. The terms of the program meant that partners were free to set the…

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