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Dataverse capacity

Default capacity Acquiring a Dynamics 365 Guides User or Device SL enables default Dataverse capacities across the whole tenant. In common with most of the other Dynamics 365 apps, these default capacities are: Dataverse Database capacity: 10 GB Dataverse File…

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Licensing external users

In common with the Dynamics 365 CRM and ERP apps there are no licensing requirements for external users for Dynamics 365 Guides. External users may access and use Dynamics 365 Guides on devices licensed with a Device SL. Have a…

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Base and Attach licenses

With the CRM and ERP apps, if there are users within an organization who need to be licensed for more than one app then Base and Attach licenses are a cost-effective way of doing this. The Dynamics 365 Guides license…

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Licensing Dynamics 365 Guides

Dynamics 365 Guides is licensed with User or Device Subscription Licenses. Users with User SLs can both operate and author guides, while Device SLs limit users to only operating guides. A device license is linked to one device enabling multiple…

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Microsoft resources: Customer Insights

You can find general licensing information and FAQs specific to Customer Insights licensing here, information about user and portal licensing here, and the pricing page here. You’ll also find good information in the Dynamics 365 Licensing Guide and (if you…

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Dataverse capacity

Default capacity Acquiring a Customers Insights Standalone or Attach license enables the following default Dataverse capacities across the whole tenant: Dataverse Database capacity: 25 GB Dataverse File capacity: 40 GB Dataverse Log capacity: 4 GB Accrued capacity In addition, the…

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Licensing Customer Insights users

Customer Insights is licensed via the Customer Insights Standalone or Attach licenses and there’s no charge for users to access and use the application. Microsoft intend that users licensed with an existing Dynamics 365 app license and Microsoft Entra ID…

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Additional capacity

Organizations that need more capacity than is included in the base license – the Customer Insights Standalone or Attach license – can buy additional capacity packs for both Interacted People and Unified People. You buy the same additional capacity packs…

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Interacted People and Unified People

Both Customer Insights Standalone and Attach licenses include an initial capacity which is per tenant per month. It includes two types of capacities: 10,000 Interacted People (the people you’re going to communicate with on your marketing journey), and 100,000 Unified…

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