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If a customer has made an enterprise-wide commitment to the on-premises products in a traditional Enterprise or Enterprise Subscription Enrollment, then they can order Full User Subscription Licenses for the Online Services as Additional Products.

There are no Step-up licenses available in CSP. In the original, legacy CSP system a partner could simply reduce the number of one type of license and increase the number of another if a customer needed to move to a…

When the Microsoft 365 plans were originally launched, they were the same for organizations all over the world. Today there are versions of Microsoft 365 E3/E5 that do not include Teams, and there are restrictions on who can buy the…

This section goes through the different options that a customer has for buying Online Services through their Enterprise Agreement. Essentially, there are three choices for a customer: They can add User SLs as Additional Products to an existing, traditional Enterprise…

When a Subscription is set up it has a duration of 1, 12 or 36 months, and this is the term through which the price of the licenses will be fixed. If Thus, if The Papaya Hire Company have ordered…

Pricing is, of course, determined by the partner. Microsoft’s intention is that CSP pricing is the same as Level A pricing of an EA, or if a customer purchases through the Microsoft website. There is only one price level in…

Partners are billed upfront for Online Services licenses and they can choose the billing frequency for each Subscription. For a monthly Subscription, the choice is obviously just monthly, but for a 12-month one, they could choose to pay for it…

Upgrades enable a customer to move from a lower license (Office 365 E3 for example) to a higher one (Office 365 E5 for example), and they do the same job as a Step-up User SL in an Enterprise Enrollment. They…

Partners can add licenses to an existing Subscription at any time. If the original order for The Papaya Hire Company was for 25 Office 365 E3 licenses and they want another 5 licenses in the middle of the month then…

When a partner orders User SLs for a customer they set up a Subscription for that Online Service. This is essentially a container to which they add licenses. So, if The Papaya Hire Company want 25 Office 365 E3 licenses…