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A

Active Directory Rights Management Services: AD RMS can be used to protect documents using information rights management (IRM) which allows a user to attach access permissions to a particular document which can prevent it from being opened, forwarded or printed by unauthorized people, for example. Learn about licensing Active Directory Rights Management Services here.

Add-on licenses: A license for which there is a prerequisite, where you need a qualifying license to be eligible to purchase it. Find out more about Add-on licenses here.

Advanced Threat Analytics: Security technology which uses machine learning to learn what’s normal behavior for users and devices so that it can identify suspicious behavior which may indicate a malicious attack. Learn about licensing Advanced Threat Analytics here.

AD RMS: Active Directory Rights Management Services.

Advisor: See Azure Advisor.

Affiliate: a legal entity buying under another organization’s Volume Licensing agreement. Learn about affiliates for the Enterprise Agreement, MPSA, and the Open Programs.

AHUB: Azure Hybrid Use Benefit – the original name for the Azure Hybrid Benefit.

Attach licenses: In a Dynamics 365 solution, a user is licensed for the first app with a Base license, and for subsequent apps with Attach licenses. Learn about Base and Attach licenses for the CRM apps and for the ERP apps.

Authorized Mobility partner: A partner who can receive licenses which are eligible for the License Mobility through SA benefit. Learn about licensing with Authorized Mobility partners here.

Authorized Outsourcer: Any hosting partner that is not one of the Listed Providers. Learn about licensing with Authorized Outsourcers here.

AX 2012 R3 Server: The precursor to Dynamics 365 for Operations Server.

Azure: Microsoft’s cloud services. Learn about the licensing of Azure here, and how to buy it through CSP, the EA, the Open programs, and the MCA-E.

Azure Advisor: A tool that analyzes Azure resource configuration and usage telemetry and then recommends solutions that can help a customer improve (among other things) the cost effectiveness of the Azure resources.

Azure Calculator: See Azure Pricing Calculator.

Azure consumption services: The majority of the Azure services are sold on a consumption basis where customers pay in arrears for the services they have used. Learn about the licensing of the consumption services here.

Azure Cost Management: The previous name of Microsoft Cost Management.

Azure Dedicated Host: An Azure service that provides physical servers, able to host one or more Azure virtual machines for Windows or Linux, which are dedicated to a single organization and their workloads. Learn about the licensing of Azure Dedicated Host here.

Azure DevOps: The online Application Lifecycle Management solution part of the developer tools. Learn about licensing Azure DevOps here.

Azure DevOps Server: The on-premises Application Lifecycle Management solution part of the developer tools. Learn about licensing Azure DevOps Server here.

Azure Enterprise Portal: When Azure was first made available in the Enterprise Agreement customers used the Azure Enterprise Portal to track usage and spend of the Azure consumption services. Learn more about the Azure Enterprise Portal here.

Azure Hybrid Benefit: A benefit that allows customers to take eligible licenses to Azure. Learn about the Azure Hybrid Benefit with Windows Server and SQL Server.

Azure Hybrid Use Benefit: The original name for the Azure Hybrid Benefit.

Azure Management Group: A collection of a specific group of Azure Subscriptions. Learn more about Azure Management Groups here.

Azure Management Portal: The portal at https://portal.azure.com/ used by technical staff to set up resources such as virtual machines, and by financial users to track usage and spend. Learn more here.

Azure Marketplace: Where Microsoft and partners sell solutions that are built on Azure. Learn more about licensing via Azure Marketplace here.

Azure Pricing Calculator: A tool to help customers to estimate the cost of a solution based on the Azure services. Learn more here.

Azure quotas: Many Azure services have quotas, which are maximums for the resources that may be created within a Subscription. Learn about Azure quotas here.

Azure Reservation: A Reservation is a way of making a duration-based commitment to one of the Azure services to get attractive pricing. Learn more about how Azure Reservations generally work here, and find specific information on Reservations for Azure Dedicated Host, Reserved Instances, Azure SQL Reserved Capacity, and SUSE Linux Software Plans.

Azure Savings Plans: A way of making a duration-based commitment to the Azure compute services running in any Azure data center to get attractive pricing. Learn more about licensing with Azure Savings Plans here.

Azure Spot virtual machine: A type of virtual machine which takes advantage of special pricing when Microsoft has spare capacity for a particular virtual machine type. Learn more about licensing Azure Spot virtual machines here.

Azure SQL: The term Microsoft uses to group together the options that customers have for running SQL Server in Azure. Learn about licensing SQL Server virtual machines (IaaS solutions) and licensing SQL Server PaaS solutions.

Azure Subscriptions: Containers to which resources are assigned as they are created. Learn about the structure of an Azure Subscription here.

B

Base licenses: In a Dynamics 365 solution, a user is licensed for the first app with a Base license, and for subsequent apps with Attach licenses. Learn about Base and Attach licenses for the CRM apps and for the ERP apps.

BizTalk Server: Software that enables companies to automate business processes using adapters which can communicate with and connect the different software systems used in an enterprise. Learn about licensing BizTalk Server here.

C

CAL: Client Access License.

CAL Suite: A convenient and cost-effective way of buying CALs. Learn about the licensing of the Core CAL Suite and the Enterprise CAL Suite.

Capacity Reservations: A way of reserving virtual machine capacity in a particular Azure data center. Learn more about licensing with Capacity Reservations here.

CIS suites: Core Infrastructure Server suites.

Client Access License: A license assigned to a user or device to allow access to the services of a server. Learn about CALs for Windows Server, SQL Server, SharePoint Server and Exchange Server.

Client Management License: A license assigned to a user or device to allow management by System Center. Learn about System Center CMLs.

CML: Client Management License.

CML equivalent license: A user Subscription License for an Online Services product that also include rights to access licensed on-premises servers. Learn about CML equivalent licenses for Microsoft 365 and EMS here.

Container: An alternative environment to running products in a virtual machine. Learn about licensing Windows Server and SQL Server for containers.

Conversation Intelligence: Part of the Dynamics 365 Sales Insights capabilities.

Copilot in Dynamics 365 Customer Service: An AI assistant in Dynamics 365 Customer Service. Learn about licensing Copilot in Dynamics 365 Customer Service here.

Copilot in Dynamics 365 Sales: An AI assistant in Dynamics 365 Sales. Learn about licensing Copilot in Dynamics 365 Sales here.

Core CAL Suite: A way of buying six useful CALs together. Learn about the licensing of the Core CAL Suite here.

Core Infrastructure Server suites: A way of buying licenses for both Windows Server 2022 and System Center 2022, available in Standard and Datacenter editions. Learn about Core Infrastructure Server suites licensing here.

CRM Server 2016: The precursor to Dynamics 365 Server.

CSP: Cloud Solution Provider program.

CSP-H program: CSP-Hoster program.

CSP-Hoster program: A program to enable hosting partners to build and manage solutions based on Microsoft software. Learn about licensing CSP-Hoster solutions here.

Current Branch: A release cadence which provides feature updates several times a year. Learn about the Current Branch for System Center.

Customer Service Hub: An app available to use in a desktop browser or on a mobile device for managing knowledge articles and case management. Learn about the licensing of Customer Service Hub here.

Customer Service Insights: Functionality in the Dynamics 365 Customer Service solution that gives agents and customer service managers (for example) insights into customer satisfaction-boosting analytics. Learn about the licensing of Customer Service Insights here.

CustomerSource: A retired SA benefit giving self-help resources for Dynamics users. Learn about CustomerSource here.

D

Data Loss Prevention: Technology that enforces compliance requirements for sensitive data. Learn about licensing Data Loss Prevention here.

Data Protection Manager: A Microsoft backup and recovery solution, part of the System Center management products. Learn about Data Protection Manager licensing here.

Dedicated hardware: Hardware that is dedicated to the use of a single customer. Learn about licensing dedicated hardware for Windows Server, SQL Server and other server applications.

Developer tools: Microsoft’s developer tools are Visual Studio, Azure DevOps Server and Azure DevOps. Learn about the licensing of Visual Studio, Azure DevOps Server and Azure DevOps.

Device CAL: A CAL assigned to a device to allow access to the services of a server. Learn about Windows Server Device CALs.

DevOps Server: See Azure DevOps Server.

DLP: Data Loss Prevention.

Down-edition rights: Rights to install a lower edition of a product. Learn about down-edition rights for Windows Server and Office 2021.

Downgrade rights: Rights allowing you to install an earlier version of a product. Learn about downgrade rights for Windows Server, SQL Server and Office.

Dynamics 365 Business Central: An online ERP solution aimed at smaller businesses helping them to automate and streamline their business processes. Learn about licensing Dynamics 365 Business Central here.

Dynamics 365 Business Central on-premises: An on-premises ERP solution aimed at smaller businesses helping them to automate and streamline their business processes.

Dynamics 365 CRM apps: Sales, Customer Service and Field Service apps.

Dynamics 365 Customer Service: One of the Dynamics 365 CRM apps to license, for example, a Customer Service Rep managing cases. Learn more about licensing Dynamics 365 Customer Service here.

Dynamics 365 Customer Voice: Part of the Dynamics 365 CRM apps solutions enabling you to capture and analyze customer feedback. Learn about the licensing of Dynamics 365 Customer Voice here.Dynamics 365 Field Service: One of the Dynamics 365 CRM apps to license, for example, a Field Technician managing site repairs and updating work orders. Learn more about licensing Dynamics 365 Field Service here.

Dynamics 365 for Operations Server: An on-premises solution providing Enterprise Resource Planning (ERP) functionality, enabling organizations to manage processes and departments within and across the entire organization. Learn about licensing Dynamics 365 for Operations Server here.

Dynamics 365 Sales: One of the Dynamics 365 CRM apps to license, for example, a Territory Sales Manager managing sales pipelines and closing deals. Learn more about licensing Dynamics 365 Sales here.

Dynamics 365 Sales Insights/Sales Insights: Part of the Dynamics 365 Sales solution that helps sellers to build stronger relationships with their customers and to stay on top of their deals with real-time AI-based insights. Learn about the licensing of Dynamics 365 Sales Insights here.

Dynamics 365 Sales Premium: A single license for Dynamics 365 Sales Enterprise and Sales Insights. Learn about the licensing of Dynamics 365 Sales Premium here.

Dynamics 365 Server: An on-premises solution providing Customer Relationship Management (CRM) functionality, enabling organizations to get a holistic view about what’s happening across their customers. Learn about Dynamics 365 Server licensing here.

Dynamics AX 2012 R3 Server: The precursor to Dynamics 365 for Operations Server.